Update and evolve process mapping and information flows, with emphasis on a dynamic and proactive approach aimed at resolving pain points across Brasilprev areas within the role's scope.
Encourage innovation and take a proactive, solution-oriented stance.
Develop and maintain a corporate process repository, area responsibility maps, and organizational structure; monitor process performance and propose improvements; document information flows between involved areas.
Propose KPIs and control points to measure process efficiency.
Propose solutions to reduce costs and increase business efficiency.
Apply process management tools and methodologies such as creating and updating SIPOC, RASCI matrices, flowcharts, drafting policies, normative instructions, Standard Operating Procedures (SOPs/POPs) and other methods.
Guide other areas on how to carry out process mapping.
Facilitate alignment meetings on information flows and processes.
Support the manager in specific working groups aimed at achieving the company's strategic objectives.
Requirements
Degree in Business Administration, Information Technology, Production Management, Economics, Engineering, or another field related to Brasilprev's corporate and business functions.
Certifications in quality, project management and agile methodologies, such as CBPP (Certified Business Process Professional), Lean Six Sigma (Yellow, Green and Black Belt), PMP (Project Management Professional), CAPM (Certified Associate in Project Management), CompTIA+, PMI-ACP (PMI Agile Certified Practitioner), and Scrum.
Experience with process mapping, including SIPOC, RASCI, flowcharting, value chain management and change management.
Proficiency in Office 365 suite, including Visio.
Knowledge of RPA and automation is desirable.
Analytical and critical thinking.
Clear and assertive communication.
Negotiation and influencing skills.
Leadership of initiatives and projects.
Systems thinking and strategic vision.
Problem solving.
Conflict management.
Adaptability to organizational change.
Empathy and active listening (especially when working with areas affected by process changes).
Benefits
Meal and food vouchers
Life insurance
Health insurance – Bradesco
Dental insurance (optional) – BBDental
Brasilprev pension plan (optional)
Extended maternity and paternity leave
Childcare/babysitting assistance
Profit Sharing Program (PPR)
Transportation voucher / shuttle assistance
One day off during your birthday month
Gympass and Health Center with employee health and wellness programs
Flexible working hours and time bank
Partnership with AABB – Athletic Association of Banco do Brasil
E-learning training platform
Hybrid work (up to 2 days of home office per week)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process mappingSIPOCRASCIflowchartingvalue chain managementchange managementKPI developmentcost reductionbusiness efficiencyprocess performance monitoring