BRANDED

Program Manager

• Overall Responsibility serving as academic leader of the new MA in Luxury Business for in-person and online programs, reporting to the Director of the Institute working to establish the academic profile and reputation of the program as a leader in the field teaching on the MA in Luxury Business and other programs at the Institute, as needed establishing strong external relationships with partners and stakeholders whose participation may enhance the program, including guest lecturers working closely with the Institute Director and other faculty and staff on Institute-wide curricular review and academic policy and procedure.
• Management and Supervision For the MA in Luxury Business, these responsibilities will be: to shape and develop the new program and teaching timetable in alignment with the existing program documentation which has been approved by the National Association of Art and Design (NASAD) and New York State Education Department (NYSED). to review, assess, oversee, and make recommendations for ongoing changes and improvements in the curriculum, in coordination with the Institute’s academic goals, and in collaboration with other members of its leadership.
• to identify and recruit potential new faculty members; to orient, mentor, engage, and evaluate new and returning faculty; to determine, in consultation with the Director, the workload assignment for each faculty member; to make assignments for student advisement. to manage the engagement of guest lecturers and liaise with external partners. to closely oversee the assessment (grading and evaluation) processes in accordance with the standards of accreditation entities and the Institute. This will entail both monitoring and abiding by the academic policies and regulations of the Institute in matters such as assessment, academic integrity, external examiners, examination boards, and student conduct and progression.
• to plan, oversee, and assess field study trips. to oversee the efficient operation of the Program, and to coordinate its operation with that of the other Programs, including, but not limited to: To plan the academic calendar and class schedule. To develop and manage the Program budget. To work closely with and participate in the supervision and evaluation of relevant Program Coordinators. to actively engage in the recruitment, conversion, and enrollment of applicants, in cooperation with the department of Global Enrollment and Marketing, including participation in events, interviewing potential students, and preparing marketing materials. to work closely with non-MA departments on the development of non-degree courses and programming related to luxury. to oversee the development, interpretation and timely application of academic policies and all the requirements of accreditation, in collaboration with Institute staff.
• In addition to these duties specific to the MA in Luxury Business, the Program Director will provide service to the Institute as appropriate, including but not limited to the following: To contribute to the formulation of institute-wide academic strategy, policy, and procedure. To serve as a member of or to chair Institute committees as requested. To prepare reports, documents, and other materials required as part of the Institute’s obligations to its accreditation entities. To participate in professional organizations and activities as a representative of the Institute, and to maintain strong links with industry professionals on behalf of the Institute. To participate in graduation and other Institute events, as needed and identified by the Director.
• Teaching Responsibilities Teaching duties and responsibilities including, but not limited to, the following: To provide lectures, classes, seminars, and visits as appropriate, and to participate in the assessment of student work related to those activities. To grade and/or supervise grading of students’ assignments (written and oral) in her own courses and to second mark or moderate for other courses as needed. To serve as dissertation supervisor to an appropriate number of students. To contribute to the development of other Institute programs and be prepared to teach for them, as appropriate or necessary.
• Research and Professional Activity Professional development and scholarship, including but not limited to, the following: To establish Sotheby’s Institute of Art as a thought leader in the field of luxury business by organizing events such as seminars, conferences, and panels on relevant subjects. To maintain a broad knowledge of scholarly research, professional activity, and trends and developments in the field, and to actively engage with the dissemination of this knowledge throughout the wider Institute. To conduct academic research and/or professional activity that is commensurate with both standing as Program Director and as a faculty member of a teaching-intensive institution. To present research findings at appropriate venues and to contribute fully to the research culture of the Institute, both in teaching methodology and subject specialization, through participation in staff seminars, committees, focus groups, etc. and/or to undertake professional engagements that advance the field.

Program Director – MA in Luxury Business

Salesforce Administrator

• Manage and maintain Salesforce configurations and customizations, including (but not limited to) Salesforce objects, fields, record types, page layouts, Lightning apps, assignment rules, approval processes, dynamic layouts, actions, custom settings, mobile administration, dashboards, and reports.
• Ensure proper mapping and relationships between EDA standard and custom objects.
• Implement automation (Flow, Process Builder) to streamline workflows.
• User and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, organization-wide defaults, and sharing rules.
• Identify and gather requirements, translate them into best practices and scalable solutions with a focus on exceptional user experience.
• Proactive system maintenance, including security reviews, release updates, and health checks.
• Sandbox environment management.
• Collaborate with IT and vendors to integrate Salesforce with SIS, LMS, marketing automation, and other systems.
• Data Management & Governance: Implement rules and automated processes to improve Salesforce data quality; Maintain data quality by identifying and resolving duplicates, incomplete records, and inconsistent values; Use Data Loader or similar tools to import/export student, alumni and program data.
• Training and enablement; create user guides; deliver training; gather feedback; communicate platform changes.
• Reporting & Analytics: Build and maintain reports and dashboards; ensure accurate reporting from Salesforce data.
• Application Support: Build application forms in FormAssembly and connect to Salesforce; diagnose issues; escalate with vendor support as needed.

Program Director – MA in Luxury Business

Intermediate Salesforce Administrator