BrandBastion

Sales

• Help Scale the Future of Social Media Engagement (VP of Sales)
• Build and lead a high-performing sales team
• Install world-class process to scale revenue
• Work on big enterprise deals
• Ensure automation with authenticity in social media engagement
• Own forecasting, pipeline rigor, and scalable go-to-market execution
• Collaborate with Marketing, Product, and Customer Experience teams

VP Sales

Customer Success Manager

• - Serve as a trusted advisor to global brands, aligning BrandBastion’s AI-powered solutions with their social engagement and brand protection goals.
• - Drive renewals, upsells, and expansions by demonstrating the impact of AI-driven automation on customer engagement, brand safety, and efficiency.
• - Collaborate with AI specialists to fine-tune models based on client-specific needs, industry trends, and evolving communication styles.
• - Analyze performance data and translate insights into strategic recommendations that optimize moderation, engagement, and real-time execution.
• - Retention Focus: Implement strategies to prevent churn and ensure long-term client retention, focusing on building strong, lasting relationships.
• - Feedback Loop: Act as the voice of the customer within the company, relaying feedback to the product, marketing, and sales teams to help shape the product roadmap and improve customer satisfaction.
• - Customer Advocacy: Identify and develop customer advocates who can provide testimonials, case studies, or references.