Franchise Consultant
BR Mania
full-time
Posted on:
Location Type: Hybrid
Location: Florianópolis • Brazil
Visit company websiteExplore more
About the role
- Monitor franchisee results daily, proposing and implementing actions for continuous improvement
- Manage the sector’s monthly performance, developing and monitoring individualized action plans for each unit
- Conduct technical visits to units to assess operations, ensure compliance with brand standards and advise franchisees
- Identify local opportunities to promote services and support the execution of marketing campaigns and sales strategies
- Train teams in customer service, sales techniques and store management
- Monitor quality, hygiene and product presentation standards to ensure operational excellence
- Facilitate communication between franchisor and franchisees, fostering strong partnerships and strategic alignment
- Work collaboratively with other areas of the franchisor to contribute to joint deliveries and the business’s success.
Requirements
- Bachelor’s degree in Administration, Commercial Management, Marketing, Economics or related fields
- Experience providing consultative support to franchise networks
- Experience analyzing financial and operational performance (income statement/P&L, KPIs and performance indicators)
- Proficiency with Business Intelligence (BI) tools for data analysis
- Strong PowerPoint skills for preparing strategic presentations
- Ability to train teams in customer service, sales and store management
- Ability to identify improvement opportunities and propose practical solutions
- Analytical profile, results-oriented and skilled in problem solving
- Must have an owner mindset, empathy, active listening, strong communication and persuasion skills, and resilience to act as the link between franchisor and franchisee
- Experience with franchise management systems is a plus
- Must reside in Greater Florianópolis/Camboriú
- Availability to travel and visit stores.
Benefits
- Bradesco Health & Dental Plan: Take care of your health and smile with one of the market’s top plans
- Meal allowance or meal voucher: Benefit to ensure healthy, balanced meals
- Equipment: We provide all necessary resources to optimize your daily performance
- Short/Long-Term Incentives (per policy): We recognize and reward performance with annual incentives
- Private Pension Plan: Invest in your future with a private pension plan
- Education Assistance (per policy): Support to help parents with childcare/education needs
- Life Insurance: Providing peace of mind and security for you and your family
- TotalPass: Support your physical health with access to a wide network of gyms and activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisfinancial performance analysisoperational performance analysisKPI analysisconsultative supportcustomer service trainingsales techniques trainingstore management trainingproblem solvingstrategic presentations
Soft Skills
analytical profileresults-orientedowner mindsetempathyactive listeningstrong communicationpersuasionresiliencecollaborationrelationship building