Franchise Consultant
BR Mania
full-time
Posted on:
Location Type: Hybrid
Location: Florianópolis • Brazil
Visit company websiteExplore more
About the role
- Monitor franchisee results daily, proposing and implementing actions for continuous improvement
- Manage the sector’s monthly performance, developing and monitoring individualized action plans for each unit
- Conduct technical visits to units to assess operations, ensure compliance with brand standards and advise franchisees
- Identify local opportunities to promote services and support the execution of marketing campaigns and sales strategies
- Train teams in customer service, sales techniques and store management
- Monitor quality, hygiene and product presentation standards to ensure operational excellence
- Facilitate communication between franchisor and franchisees, fostering strong partnerships and strategic alignment
- Work collaboratively with other areas of the franchisor to contribute to joint deliveries and the business’s success.
Requirements
- Bachelor’s degree in Administration, Commercial Management, Marketing, Economics or related fields
- Experience providing consultative support to franchise networks
- Experience analyzing financial and operational performance (income statement/P&L, KPIs and performance indicators)
- Proficiency with Business Intelligence (BI) tools for data analysis
- Strong PowerPoint skills for preparing strategic presentations
- Ability to train teams in customer service, sales and store management
- Ability to identify improvement opportunities and propose practical solutions
- Analytical profile, results-oriented and skilled in problem solving
- Must have an owner mindset, empathy, active listening, strong communication and persuasion skills, and resilience to act as the link between franchisor and franchisee
- Experience with franchise management systems is a plus
- Must reside in Greater Florianópolis/Camboriú
- Availability to travel and visit stores.
Benefits
- Bradesco Health & Dental Plan: Take care of your health and smile with one of the market’s top plans
- Meal allowance or meal voucher: Benefit to ensure healthy, balanced meals
- Equipment: We provide all necessary resources to optimize your daily performance
- Short/Long-Term Incentives (per policy): We recognize and reward performance with annual incentives
- Private Pension Plan: Invest in your future with a private pension plan
- Education Assistance (per policy): Support to help parents with childcare/education needs
- Life Insurance: Providing peace of mind and security for you and your family
- TotalPass: Support your physical health with access to a wide network of gyms and activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisfinancial performance analysisoperational performance analysisKPI analysisconsultative supportcustomer service trainingsales techniques trainingstore management trainingproblem solvingstrategic presentations
Soft skills
analytical profileresults-orientedowner mindsetempathyactive listeningstrong communicationpersuasionresiliencecollaborationrelationship building