Lead the creation of a standardized, centralized source of truth for end-to-end launch process documentation
Establish and manage a documentation platform (Wiki-style environment)
Convert and migrate legacy content into structured formats such as Markdown
Ensure consistency, clarity, and usability across all process documentation
Collaborate with cross-functional stakeholders and subject matter experts (SMEs) to assess current state documentation
Identify gaps and inconsistencies
Define a future-state framework aligned with industry best practices
Develop, track, and manage project plans, timelines, milestones, and scope across multiple documentation workstreams
Lead the selection and setup of documentation tooling and Wiki-style platforms
Troubleshoot formatting, tagging, and metadata issues to ensure usability and searchability
Review and assess current-state documentation across multiple sources to identify gaps, redundancies, and outdated information
Define and implement standardized templates aligned with documentation best practices
Conduct gap analysis and define future-state documentation frameworks
Partner with SMEs to validate processes and gather missing details
Draft, refine, and organize process documentation, including visuals and process maps
Facilitate stakeholder reviews and incorporate feedback into deliverables
Ensure adherence to documentation governance standards and taxonomy structures
Prepare presentations, updates, and cost-benefit analyses for leadership and sponsors
Ensure project management methodology and systems development processes are followed
Manage stakeholder communications, feedback loops, and milestone reporting

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical field
5–7+ years of project management experience
PMP or PMI certification preferred (or equivalent project management experience)
3+ years of hands-on experience with documentation tools and platforms (Wiki environments, Markdown, version control systems)
Strong understanding of metadata tagging, taxonomy design, and knowledge management principles
3+ years of experience documenting complex end-to-end business processes
Experience consolidating fragmented documentation into a standardized, structured format
5+ years managing timelines, stakeholder engagement, and cross-functional workstreams
Demonstrated ability to assess risks and apply project management principles to technical and business environments
Strong communication skills, including executive-level presentations
Experience delivering solutions in large-scale, multi-platform environments
Ability to work independently in a remote environment and manage competing priorities

Benefits

Medical, dental, and vision coverage
Flexible Spending Account
401k program
Competitive PTO offerings
Parental Leave
Opportunities for professional growth and development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementdocumentation toolsMarkdownmetadata taggingtaxonomy designknowledge managementgap analysisprocess documentationstakeholder engagementrisk assessment

Soft Skills

strong communication skillscollaborationfacilitationindependent worktime managementfeedback incorporationorganizational skillspresentation skillsproblem-solvingadaptability

Certifications

PMPPMI certification