BPCS, Comprehensive marketing solutions, ltd.

Program Manager – Customer Programs, Enablement

BPCS, Comprehensive marketing solutions, ltd.

full-time

Posted on:

Location Type: Remote

Location: Washington • United States

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Salary

💰 $110,000 - $115,000 per year

About the role

  • Support the global launch and rollout of new customer-facing programs and services
  • Coordinate program activities across regional leads and stakeholder groups
  • Drive change management efforts to support adoption and usage of newly launched programs
  • Create and maintain program documentation, presentations, and communication materials
  • Consolidate inputs, updates, and feedback from multiple regions into clear summaries
  • Analyze Excel-based data and reports to track adoption, progress, and program effectiveness
  • Support post-launch program refinement by incorporating field feedback and updating materials
  • Track action items, dependencies, risks, and follow-ups to ensure timely delivery
  • Assist with project planning, execution tracking, and operational reporting
  • Present updates, findings, and recommendations to sponsors and stakeholders
  • Provide organizational and operational support to ensure programs can scale effectively

Requirements

  • Bachelor’s degree in Business Administration, Management, or a related field
  • 5–7 years of experience in program coordination, project management, or operations support
  • Prior experience supporting the launch or delivery of new programs or services
  • Strong organizational, coordination, and time-management skills
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft 365 tools, particularly:
  • PowerPoint for building executive-ready presentations
  • Excel for data analysis, reporting, and tracking
  • Ability to work independently and manage multiple priorities in a fast-changing environment
  • Experience working with cross-functional or regionally distributed teams
  • Attention to detail with the ability to synthesize large amounts of information
Benefits
  • Medical, dental, and vision coverage
  • Flexible Spending Account
  • 401k program
  • Competitive PTO offerings
  • Parental Leave
  • Opportunities for professional growth and development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program coordinationproject managementdata analysisreportingchange managementprogram documentationoperational reportingexecutive presentationsadoption trackingfeedback incorporation
Soft skills
organizational skillscoordination skillstime-management skillsverbal communicationwritten communicationindependencemulti-priority managementattention to detailsynthesis of informationstakeholder engagement