Bowlero Corporation

Director of National Programs

Bowlero Corporation

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $85,000 per year

Job Level

Lead

About the role

  • The Director of National Programs would be responsible for building and maintaining all National League Programs and National/Center tournament business for the company.
  • Facilitates fulfillment of department goals and company initiatives.
  • Work directly with center League Champions/GM/DM to develop, retain and recruit new bowlers for all National Leagues and Tournaments.
  • Be aware of the market conditions and opportunities to recruit new or existing tournaments (Local, State or National Tournaments)
  • Communicate with all centers to build new National Leagues in their centers.
  • Hold the centers accountable on National Leagues starting each month.
  • Send out communication to the centers who do not have a new league starting each month.
  • Provide ongoing training on all National Leagues.
  • Responsible for updating the National Leagues Calendar each month/year for the field.
  • Coordinate with the Leagues Department to promote new strategies and league structures for centers.
  • Attend weekly team calls, monthly league initiatives calls and district calls where applicable.
  • Be the point of contact for all National Leagues and Tournaments and provide support to the centers to ensure positive experiences in all centers.
  • Assist with training and development of the league champions.
  • Partner with Marketing on all materials for each league, including Registration Flyers, Posters and bath ads.
  • Attend bi-weekly calls with Marketing to discuss any League updates.
  • Complete all Success Guides, Counter Guides and LMA updates needed for all National Leagues.
  • Update all documents on Connect when applicable.
  • Complete any daily, weekly and monthly reporting that is necessary to report on all financial data.
  • Audit revenue reports.
  • Support the Regional League Development Managers with tournaments and SMART disbursements.
  • Build a strong working relationship with local & state associations to bring tournaments back into our centers.

Requirements

  • B.A./B.S. degree required; equivalent combination of education and experience will be considered
  • Minimum of 3–5 years of experience managing league-based programs within the sports, entertainment, or hospitality industry
  • Proven experience overseeing multi-location or national league operations, including league development and tournament execution
  • Demonstrated success in driving program growth, increasing participation, and improving retention across league programs
  • Strong experience managing the full league lifecycle, from recruitment and onboarding through ongoing engagement and retention
  • Ability to partner cross-functionally with Marketing, Operations, and field leadership teams to execute programs and initiatives
  • Experience influencing stakeholders and driving accountability without direct authority
  • Strong analytical skills, with experience in financial reporting, revenue tracking, and performance analysis
  • Highly organized with the ability to manage multiple initiatives and priorities in a fast-paced environment
  • Experience working with national or regional sports organizations, associations, or governing bodies preferred
  • Familiarity with event logistics, tournament operations, sponsorship coordination, and customer/player experience management preferred
Benefits
  • Medical, Dental, Vision plans to select from based on your needs
  • Wellness resources to help you along your wellness journey
  • 401(K) Retirement Plans
  • Employee Stock Purchase Program
  • Employee Assistance Program (EAP)
  • Vacation and Holidays
  • Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial reportingrevenue trackingperformance analysisleague developmenttournament executionevent logisticssponsorship coordinationcustomer experience managementprogram growthretention strategies
Soft Skills
communicationorganizational skillsanalytical skillscross-functional collaborationinfluencing stakeholdersaccountabilitytraining and developmentrelationship buildinginitiative managementproblem-solving