Bots & People

Operations

• Plan and schedule training sessions with trainers and clients across multiple enterprise projects in parallel
• Align with trainers on upcoming sessions, preparation needs, and logistics
• Coordinate meetings between internal team, trainers, and client stakeholders
• Send communications to learners: invitations, reminders, pre-work, follow-ups
• Translate presentations and session materials between German and English
• Manage session rescheduling when things shift (they always do)
• Run session aftercare: materials handover, follow-up messages, open questions
• Run project controlling in Excel: who is delivering what, when, for which client, at what cost, and where we are versus plan
• Produce attendance reports for clients and internal tracking
• Prepare numbers for impact reviews (NPS, completions, adoption KPIs) so clients see the value and we see where to improve
• Send purchase orders to trainers based on confirmed bookings
• Check incoming trainer invoices against POs and project plans, flag anything that does not match
• Keep documentation and filing in order so finance can close the month without chasing
• Identify recurring admin tasks that should not take a human anymore
• Build automations using AI tools, Power Automate, Make, Zapier, custom GPTs, or agent builders, in close collaboration with Sara and Olli
• Improve our internal Excel and project controlling setup so it scales without adding manual work
• Share what you build with the team so others benefit from it too

Bots & People

Training Operations Intern

Training Operations Intern