BotCity

Delivery Manager

BotCity

full-time

Posted on:

Location Type: Remote

Location: Anywhere in Latin America

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Tech Stack

RPA

About the role

  • Manage end-to-end delivery of multiple Professional Services projects, ensuring on-time, on-budget, and high-quality outcomes.
  • Assign the right team to the right projects, balancing workload and skills.
  • Create and implement delivery methodologies, processes, and reporting frameworks for Professional Services projects.
  • Act as a thought partner and delivery point of contact for customers, ensuring clear communication and alignment, and exceeding customers’ expectations.
  • Anticipate, identify, and resolve delivery risks or bottlenecks involving both the customers and BotCity's stakeholders to ensure the project is delivered according to plan.
  • Monitor project KPIs, delivery timelines, budgets, and team productivity, reporting regularly to the Head of Professional Services.
  • Partner with Sales, Product, and Customer Success teams to ensure smooth project scoping, handoff, and execution.

Requirements

  • Bachelor's degree or equivalent experience in Business, Engineering or Computer Science.
  • Robust experience (5+ years) in technology consulting, professional services, or enterprise solution delivery.
  • Proven track record of leading technical consulting projects end-to-end on time, with quality, and within budget, preferably in enterprise clients.
  • Experience delivering projects in the automation, RPA, or intelligent automation space.
  • Build, inspire, and manage teams in challenging and ambiguous contexts.
  • Experience with Project Management and Agile methodologies.
  • Experience working with MS Office/Excel, Google Suite, Notion
  • Ability to travel as needed to events, conferences, and team meetings.
  • English and Portuguese - Fluent.
Benefits
  • Acceptance of remote work
  • Diverse and inclusive culture
  • Opportunities for professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementAgile methodologiestechnology consultingenterprise solution deliveryautomationRPAintelligent automation
Soft Skills
team managementcommunicationproblem-solvingleadershipcustomer alignment
Certifications
Bachelor's degree