BotCity

Product Designer

• Design end-to-end: from initial sketches and wireframes to high-fidelity, responsive prototypes across the platform, agent, and web portal
• Produce high-fidelity screens and detailed specifications in Figma (English and pt-BR), ensuring the development team has everything needed for precise implementation
• Help build and evolve BotCity's first Design System — components, patterns, and tokens
• Analyze existing functionalities and propose UX improvements to reduce friction and enhance user efficiency
• Build interactive prototypes to test usability and communicate complex flows to stakeholders
• Support discovery alongside the UX Lead and the PM: run qualitative interviews, map user journeys, and validate hypotheses and prototypes with B2B clients when needed
• Transform findings into clear UX artifacts (User Journey Maps, Personas) and documented insights shared with the team
• Partner with Product, Engineering, and Customer Success to ensure design solutions align with technical constraints and business goals

UX Designer

Marketing Analyst

• Own the end-to-end strategy of paid digital campaigns (Meta Ads, LinkedIn Ads, Google Ads).
• Own and manage the paid media budget across all active platforms.
• Lead the full internalization of paid media operations currently managed by an external agency.
• Build and continuously iterate full-funnel digital strategies.
• Run multiple simultaneous campaign tests to validate hypotheses faster.
• Monitor, analyze, and extract actionable insights from campaign performance data.
• Evolve existing performance dashboards to increase data visibility and usefulness.
• Define content demands and brief the content team to support campaign strategies.
• Build ABM campaigns targeting strategic accounts in partnership with the sales team.
• Stay on top of industry trends and benchmark against similar B2B companies.

Marketing Analyst – Digital Performance

QA Engineer

• Lead, mentor, and coach the QA team, conducting regular 1:1s and career development planning.
• Manage the distribution of QA engineers across squads, implementing a rotation strategy.
• Design and implement a robust automation roadmap, prioritizing regression testing to maximize platform stability.
• Build and maintain automated flows that simulate real user behavior across web and desktop environments (using Python or Java).
• Continuously increase automated test coverage to proactively identify edge cases and prevent production incidents.
• Optimize the "development-to-delivery" window by refining validation processes without compromising quality standards.
• Act as a focal point for incident management, triaging bugs alongside developers and ensuring swift resolution and root-cause analysis.
• Collaborate closely with engineering team to ensure the QA process is mature, solid, and aligned with agile delivery cycles.
• Define and monitor key performance indicators (KPIs) through Jira, such as response times, validation cycles, and defect leakage.
• Evangelize QA best practices within the engineering team to ensure quality is a shared responsibility.
• Provide regular reports to senior management regarding the health of the area, automation progress, and product stability.

UX Designer

Marketing Analyst – Digital Performance

QA Lead