Boston Medical Center (BMC)

Senior Contract Pharmacy Operations Specialist

Boston Medical Center (BMC)

full-time

Posted on:

Location Type: Office

Location: Boston • Massachusetts • United States

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Salary

💰 $62,500 - $91,000 per year

Job Level

Senior

About the role

  • Provide dedicated operational support for Contract Pharmacy and Alternate Distribution Model (ADM) programs, ensuring accurate execution, timely fulfillment, and protection of existing 340B value.
  • Manage day-to-day operational workflows for contract pharmacy programs.
  • Support setup and maintenance of contract pharmacy 340B purchasing accounts with wholesalers.
  • Coordinate with internal and external contract pharmacy administrators and pharmacy partners.
  • Support audit readiness and documentation related to contract pharmacy operations.
  • Review and approve invoices to ensure proper payment.
  • Execute ADM workflows in alignment with contract terms and 340B compliance requirements.
  • Investigate and resolve discrepancies impacting ADM value capture.
  • Serve as the primary operational contact for ADM partners.
  • Maintain clear documentation of ADM and contract pharmacy workflows.
  • Prepare and place all orders in accordance with the set parameters.
  • Maximize ADM potential while ensuring that the Covered Entity can operate without impact.
  • Prepare all regulatory paperwork related to ADM orders.
  • Own packing and shipping of ADM product to contract pharmacies across all programs.
  • Ensure shipments are prepared accurately, securely, and in accordance with partner-specific shipping schedules, product handling requirements, and contractual service-level expectations.
  • Coordinate shipment timing to ensure continuity of supply at contract pharmacy sites.
  • Track shipments, resolve delivery issues, and maintain shipping documentation.

Requirements

  • High school diploma or equivalent degree and strong mathematical skills
  • Registration as a Pharmacy Technician with the Massachusetts Board of Pharmacy
  • National pharmacy technician certification from either Pharmacy Tech Certification Board (PTCB) Adv. prior to role entry or obtain the PTCB Adv. certification within 6 months of hire
  • Some college, and associates or Bachelor’s degree preferred
  • 3-5 years of experience in 340B operations, contract pharmacy, ADM, specialty pharmacy, or purchasing operations
  • Requires mathematical skills, knowledge of purchasing and material management
  • Effective interpersonal skills to interact appropriately with hospital staff, colleagues, external partners, and others
  • Working knowledge of 340B program as it relates to drug purchasing and operations
  • Ability to solve complex problems related to drug purchasing, 340B utilization, or drug pricing
  • Experience with Microsoft programs (i.e. MS Word, Excel, Outlook) and web browsers
  • Experience with Pharmacy Management software preferred
  • Experience with fulfillment, packing, and shipping workflows
  • High attention to detail with strong analytical and problem-solving skills
  • Ability to readily adapt to changes in schedule specifications, and work priorities as the business and customer needs demand
  • Physical ability to lift heavy loads as required for handling medication orders.
  • Must maintain the required level of competency to perform the essential duties and responsibilities.
Benefits
  • benefits (medical, dental, vision, pharmacy)
  • discretionary annual bonuses and merit increases
  • Flexible Spending Accounts
  • 403(b) savings matches
  • paid time off
  • career advancement opportunities
  • resources to support employee and family well-being
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
340B operationscontract pharmacyAlternate Distribution Model (ADM)purchasing operationsmathematical skillsproblem-solvingfulfillment workflowspacking workflowsshipping workflowsregulatory paperwork
Soft Skills
interpersonal skillsanalytical skillsattention to detailadaptabilitycommunication skillsorganizational skillscollaborationconflict resolutiontime managementcustomer service
Certifications
Pharmacy Technician RegistrationNational pharmacy technician certificationPTCB Advanced certification