Manager, Retail Pharmacy Inventory Operations
Boston Medical Center (BMC)
full-time
Posted on:
Location Type: Office
Location: Boston • Massachusetts • United States
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Salary
💰 $90,500 - $131,500 per year
About the role
- Provide operational leadership for inventory management across outpatient pharmacies and community health centers.
- Own inventory operations for all outpatient pharmacies and Community Health Centers (CHC).
- Ensure accurate receiving, storage, rotation, cycle counting, and replenishment of medications.
- Oversee the ordering of drug specifically for out-of-stock prescriptions.
- Collaborate with procurement leaders to ensure proper communication and workflows for out-of-stock medications.
- Monitor inventory performance indicators, including turns, expirations, stockouts, and inventory accuracy.
- Coordinate responses to recalls, backorders, and supply disruptions impacting outpatient locations.
- Directly manage outpatient inventory specialists.
- Define clear roles, responsibilities, and standard work for inventory staff.
- Provide training, coaching, and performance management.
- Establish appropriate leadership coverage through clear structure and defined accountability.
- Reduce expired medications, excess inventory, and emergency purchasing through proactive inventory management.
- Coordinate returns, credits, and disposition of expired or non-usable inventory.
- Lead continuous improvement efforts to standardize outpatient inventory workflows.
- Ensure proper handling of serialized product during receiving, storage, and distribution.
Requirements
- Bachelor’s degree from an accredited college or university required.
- Advanced degree (MS, MBA or PharmD) preferred.
- National pharmacy technician certification (CPhT) required only if candidate is not a licensed pharmacist.
- Minimum of 5 years of experience in outpatient pharmacy inventory or operations.
- Experience with health system/hospital pharmacies a plus.
- Prior supervisory or management experience required.
- Experience managing multi-site outpatient inventory operations strongly preferred.
- Experience with Microsoft programs, i.e. MS Word, Excel, Outlook) and web browsers.
- Experience with pharmacy management or inventory management software.
- Experience with QS1-NRX is a plus.
Benefits
- medical
- dental
- vision
- pharmacy
- discretionary annual bonuses
- merit increases
- Flexible Spending Accounts
- 403(b) savings matches
- paid time off
- career advancement opportunities
- resources to support employee and family well-being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementmedication storagecycle countingperformance managementcontinuous improvementoutpatient pharmacy operationsprocurement collaborationinventory accuracyserialized product handlingmulti-site operations
Soft Skills
leadershipcoachingcommunicationtrainingperformance managementcollaborationproblem-solvingorganizational skillsaccountabilityrole definition
Certifications
Bachelor's degreeMS degreeMBAPharmDNational pharmacy technician certification (CPhT)