Manage and mentor the clinical applications team across WH, GI, POC, Vet Ultrasound, DR, and CT
Align clinical initiatives with commercial goals to support sales growth and product adoption
Partner closely with Sales, Marketing, Product Management, and R&D on clinical messaging and product launches
Ensure high-quality customer onboarding, training, and clinical support to maximize system utilization
Attract top clinical talent and create scalable onboarding and career development programs
Implement tools and KPIs to measure team effectiveness, customer satisfaction, and clinical impact
Ensure best practices, standardized protocols, and segment-specific clinical expertise across the portfolio
Serve as the clinical liaison between field teams and corporate functions and represent Samsung at events
Collaborate to create and deliver clinical education programs supporting internal training and professional development
Oversee clinical contributions to digital platforms, educational content, and social media
Manage the clinical applications operating budget
Support and optimize on-site and virtual demonstrations, establishing metrics to evaluate demo effectiveness
Lead clinical strategy and execution for trade shows and industry events, communicating product value in high-traffic environments
Responsible for ~70% business travel
Requirements
BA/BS in Business Administration, Marketing, Communications, or a related field preferred
A minimum of 10 years Ultrasound commercial experience at a leadership level preferred
RDMS required (Registered Diagnostic Sonographer in 4 or more specialties)
MAEd or equivalent experience
Experience in Digital Radiography (DR) and/or Computed Tomography (CT) preferred
Demonstrated ability to lead or support clinical optimization efforts in DR/CT environments
Strong understanding of DICOM standards and PACS workflows
Familiarity with FDA regulatory guidelines and ACR imaging standards
Required to wear dosimeter when in direct contact with radiation emitting devices
Attend/complete all required training
Follow all company policies regarding travel, expenses, meetings, and meals
Valid driving license and satisfactory driving record is mandatory
Background and drug testing (pre and post-employment) is required
Willing to travel overnight (position requires ~70% travel)
Excellent verbal and written communication skills
Proficiency with MS Office (Excel, Word, PowerPoint), Outlook, Internet Explorer, Google Chrome
Familiarity with clinical and economic outcome data, reimbursement, and managed care policies is highly desirable
Must be able to assemble facts from various areas, analyze data, and provide informed recommendations
Physical requirements: regularly lift/move up to 25 pounds, frequently up to 50 pounds; stand/walk/sit for long periods; able to drive long periods; stand 8-15 hours for multiple days; exposure to wet/humid conditions, fumes, chemicals, outdoor weather, extreme temperatures; interaction with x-ray devices; specific vision abilities (close, distance, peripheral, depth perception, ability to adjust focus)