Certified Training Manager

Bosch

full-time

Posted on: 3/20/2026

Location Type: Remote

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About the role

Serve as the dedicated point of contact for all Certified Training Center (CTC) distributor subscribers throughout North America.
Conduct regular check-ins and quarterly business reviews with each CTC location to assess satisfaction, utilization, and outcomes.
Proactively identify and address subscriber concerns before they escalate; develop solutions that protect retention and strengthen loyalty.
Build strong relationships with distributor principals, training managers, and key stakeholders at each CTC site.
Monitor training delivery standards across all CTC locations to ensure alignment with DSA curriculum, brand standards, and Bosch product accuracy.
Conduct scheduled site visits to evaluate training environments, equipment, and instructor readiness.
Track and manage subscription lifecycle for each CTC account including renewals, expansions, and at-risk accounts.
Serve as the primary trainer for all distributor Technical Service Managers (TSMs) across the CTC network.
Deliver comprehensive Train-the-Trainer sessions covering the full Bosch equipment portfolio.

10+ years of experience in HVAC, building systems, or a related technical industry
3+ years of experience in account management, distributor relations, training coordination, or a customer-facing field role
Experience presenting to distributor principals and frontline technicians alike
Train-the-Trainer experience is ideal
Proficiency with CRM platforms, Microsoft Office Suite, and LMS or training management systems
Must be able to travel up to 75% across North America

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HVACbuilding systemsaccount managementtraining coordinationTrain-the-Trainercustomer-facing experience

Soft Skills

relationship buildingproblem solvingcommunicationcustomer retentionloyalty strengthening