
Account Manager
Bosch
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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About the role
- Build relationships with existing customers while expanding growth year-over-year.
- Discuss all the products and programs YORK Factory Direct offers to gain more share of wallet.
- Advising customers to utilize all program features available to grow their business; the more they sell, the more we sell!
- Prospect and recruit customers who fit the YORK partnership profile.
- Prove “Why YORK” is an industry leader with the power behind it to grow their business.
- Create custom marketing strategies to help your customers grow.
- As needed, you will receive support from our market leaders and a marketing manager.
- Assist your customer to select the best YORK products to meet their client’s needs.
- This includes coaching them on their selling approach, product specifications/performance and application regulations which may vary by job.
- Negotiate prices and terms of sale.
- Ensure customers participate and attend our industry-leading training classes offered locally and virtually.
- Our local service managers are best-in-class providing your customer a great resource to improve their quality in the field and increase consumer confidence as they build their business.
- Perform to plan. Set weekly, monthly, quarterly and annual sales goals for overall sales, sales calls, product mix/segmentation, new dealer registrations, training, as well as many other sales metrics.
Requirements
- High School Diploma
- 5+ years of HVAC/R experience
- 5+ years of strategic account management experience
- Salesforce proficiency
- Ability to travel within assigned market territory
- Bachelor's degree (Preferred)
- Strong proficiency in business writing, verbal communication, and negotiation (Preferred)
- Skilled in using Windows operating systems, including Microsoft Outlook and Teams (Preferred)
- Self-motivated individuals with a high energy level and desire to achieve goals beyond what is required (Preferred)
- Proven ability to operate effectively across both sales and operations, aligning customer needs with operational execution to drive business results (Preferred)
- Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions (Preferred)
- Understand the principles and processes for providing best-in-class customer service (Preferred)
- Ability to listen, gain trust and bring to closure an action, project, resolution, or sale with customers (Preferred)
- Business acumen including sales forecasting, opportunity management and customer planning (Preferred)
- Ability to understand and communicate in today’s technologically driven business environment (Preferred)
Benefits
- Equal Opportunity Employer, including disability / veterans
- Bosch adheres to Federal, State, and Local laws regarding drug-testing.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HVAC/R experiencestrategic account managementsales forecastingopportunity managementcustomer planningnegotiationbusiness writingcustomer service principlessales process utilization
Soft Skills
self-motivatedhigh energy leveleffective communicationtrust buildinggoal achievementproblem-solvingcoachingrelationship building
Certifications
High School DiplomaBachelor's degree (Preferred)