Ensure all products consistently meet defined specifications, actively promoting a Safety, Quality, Delivery, and Cost (SQDC) mindset
Develop and sustain / foster a Problem-solving culture
Solid Problem-Solving skills a must, experience in 8D, Shainin Red-X or similar preferred
Lead Quality event Root Cause/Corrective Action investigation and timely resolution
Develop, mentor, and empower a growing team responsible for internal quality assurance, process improvement, and supplier and customer quality management
Develop, utilize, and maintain critical quality documentation, including Process Failure Mode and Effects Analysis (PFMEA), Quality Plans, and Standard Work Instructions (SWIs)
Lead internal training sessions on these processes
Evaluate quality requirements and develop or revise quality system documentation as needed
Compile, organize, and present technical data and quality reports to senior management and customers to drive process improvements
Conduct regular internal audits and Quality Management Reviews
Serve as the primary point of contact for third-party auditors
Create, maintain, and regularly publish Quality Metrics, initiating appropriate corrective actions as required
Develop and implement structured continuous improvement initiatives utilizing methodologies such as Kaizen, Six Sigma, or Value Stream Mapping to identify inefficiencies and drive sustainable improvements across manufacturing and administrative processes
Lead cross-functional teams to proactively identify, evaluate, and implement best practices for process standardization and waste reduction, ensuring alignment with overall business objectives and customer expectations
Willingness to travel as circumstances require, up to 20%
Communicate to the upper management and stakeholders on deliverables
Drive initiatives based on the Voice of the Customer
Partner with the Manufacturing team to drive robust Quality objectives
Identify opportunities for business operational efficiency and drive to specific metrics for business cost saving and value realization
Own the Quality Dashboard and reviews including communication of KPI’s to leadership
Monitor and improve KPI and customer satisfaction and feedback
Ensure that systems, processes, and methodologies specified are followed and ensure effective monitoring, control, and support of Quality requirements
Responsible for Quality and Measurement Lab
Partner with Supplier Quality to drive resolution of supplier Quality issues

Requirements

BS in Engineering, Business Administration or equivalent
Minimum 10 years working in manufacturing large industrial products (assemblies) including 5 years of Quality Assurance experience
Proven leadership skills
Minimum two years as a Manager of People
Business analytical skills confirmed by working experience preferred, in SAP ERP, Power BI or equivalent
Excellent organization skills allowing the coordination of multi-faceted QA activities
Regulatory & compliance standards as applicable to the QMS
Strong business acumen
Extensive knowledge of quality management systems and quality improvement tools and techniques
Working knowledge of UL standards, practices and guidelines sufficient to advise and guide managers and supervisors as they implement and maintain accreditation
Strong interpersonal and communications skills needed to interface with all levels of the organization
Strong customer management skills and ability to understand and translate and define complex business requirements
Experienced in problem solving, and functional & technical specification design
Attention to detail and ability to quickly learn new technologies and tools
Strong ability to establish and maintain effective working relationships as part of a diverse team
Ability to plan and prioritize multiple projects, work under tight deadlines, and manage changing priorities
Ability to publicly represent the company and department with internal and external clients
Ability to use own judgment and initiative in problem resolution.

Benefits

Day 1 Medical Coverage with potential of no monthly premium
Onsite Health Clinic for employees and dependents (age 14 and over) with potential of no cost
Dental, Vision, Life, AD&D, and Disability Coverage
Tuition Reimbursement Program after 18 months
Retirement Savings Plan (401k) with a matching program
Company paid holidays and vacation starting Day 1
Competitive annual incentive program tied to business results

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Problem-Solving8DShainin Red-XRoot Cause AnalysisCorrective ActionProcess Failure Mode and Effects Analysis (PFMEA)Quality PlansStandard Work Instructions (SWIs)KaizenSix Sigma

Soft Skills

LeadershipMentoringCommunicationOrganizational SkillsInterpersonal SkillsCustomer ManagementAttention to DetailProblem ResolutionTeam CollaborationProject Management