Border States

Inside Sales Representative

Border States

full-time

Posted on:

Location Type: Office

Location: PhoenixArizonaUnited States

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About the role

  • Supports the day-to-day operations of the Customer Service team in promoting sales, obtaining orders, and providing service to our customers.
  • Utilizes and continuously develops product and application knowledge and industry best practices to develop solutions to meet customer needs.
  • Grows relationships with customers and suppliers.
  • Manages projects, receives and enters orders, provides consistent and timely follow-up on customer inquiries, coordinates and expedites deliveries, processes returns, runs daily reports and resolves customer and order issues.

Requirements

  • Associate's business/trade degree preferred or the equivalent in work experience.
  • 3+ years of prior customer service, city desk, or sales experience.
  • 3+ years of prior electrical distribution experience preferred.
  • Technical ability to understand electrical systems.
  • Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), internet, and email.
  • Working knowledge of SAP software preferred.
Benefits
  • Health, Dental and Vision Benefits
  • Accident, Critical Illness, Hospital Indemnity
  • FSA & HSA
  • Employee Stock Ownership Plan (ESOP)
  • Disability Benefits
  • 401(k) Retirement Plan
  • Life Insurance
  • Employee Assistance Program
  • Paid Holidays
  • Paid Volunteer Time
  • Personal Leave time and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicesalesproject managementorder processingtechnical understanding of electrical systemsreport generation
Soft Skills
relationship buildingcommunicationproblem solvingtimely follow-upcoordination
Certifications
Associate's business/trade degree