Alliance Application Engineer – Natural Gas
Border States
full-time
Posted on:
Location Type: Office
Location: Rapid City • South Dakota • United States
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About the role
- Actively facilitates the daily operations of our Alliance team by providing solutions and ensuring high-quality customer service.
- Regularly visiting customers, consulting with customers on product and system applications.
- Offering technical product support to both branches and customers.
- Providing feedback to management on the effectiveness of sourcing plans and strategies.
- Providing valuable input to Alliance team on customer needs and concerns, such as pricing, products, competition, procedures, and market potential.
- Plays a critical role in evaluating new products and making recommendations on stock levels.
- Offering field troubleshooting assistance, and conducting product application assessments.
- Works collaboratively with cross-functional teams to develop and implement solutions.
Requirements
- Minimum of a four-year technical or engineering degree required.
- Prefer the knowledge and technical competence in understanding of electrical and/or natural gas utility distribution and transmission systems.
- Strong working knowledge of Microsoft Windows, Microsoft Office (Excel, Word, Access and PowerPoint), Internet, Email and SAP software preferred.
- Some travel is required.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
technical product supportfield troubleshootingproduct application assessmentsunderstanding of electrical systemsunderstanding of natural gas systems
Soft Skills
customer serviceconsultingcollaborationproblem-solvingfeedback provision
Certifications
four-year technical degreefour-year engineering degree