BOQ Group

Analyst, Operational Excellence

BOQ Group

full-time

Posted on:

Location Type: Office

Location: SydneyAustralia

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About the role

  • Support operational change initiatives that enhance process efficiency, uplift risk and controls, and embed sustainable practices across the Business Bank.
  • Collaborate with internal stakeholders to support change initiatives from inception to execution.
  • Help deliver projects that minimise disruption for bankers and customers while ensuring risk and regulatory compliance.
  • Uncover opportunities for improvement and drive solutions that support strategic goals.

Requirements

  • Exposure to operational change initiatives in financial services or a related industry.
  • Strong analytical skills, enabling you to gather, interpret, and report data that informs business decisions.
  • Experience with process documentation and improvement activities.
  • Comfortable navigating risk, compliance, and control environments with guidance from managers.
  • Excellent collaboration and communication skills with team members and cross-functional stakeholders.
  • Strong task management and deadline adherence skills.
  • Eager to learn and adapt to new enterprise tools and frameworks.
Benefits
  • Flexible working arrangement - Balance your work and personal life with ease.
  • Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
  • Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
  • Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
  • Purchase additional annual leave - Need more time off? You can buy extra leave days.
  • Discounted private health insurance plan - Take care of your health with our special rates.
  • Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family.
  • Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
  • Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
process documentationprocess improvementdata interpretationrisk managementregulatory compliance
Soft skills
analytical skillscollaborationcommunicationtask managementdeadline adherence