Booster

Manager

• Provide leadership, guidance, and coaching to a diverse team of individuals
• Oversee day-to-day operations to ensure efficiency, productivity, and adherence to company policies and procedures
• Develop and maintain efficient scheduling systems to optimize people allocation to programs
• Implement and oversee Booster vehicle maintenance schedules
• Effectively lead programs for schools as needed
• Establish metrics to assess team performance
• Develop and implement quality assurance plans and standards

Team Manager

Account Manager

• Steward Long-Term Client Partnerships
• Drive renewals of current clients in a way that supports both client success and Booster’s margin and market goals.
• Develop trust with key decision makers and maintain consistent year-round communication while understanding client values and goals.
• Partner with Team Managers, on-campus teams, or other supporting teams to ensure program quality, operational excellence, and client satisfaction (Net Promoter Score).
• Take proactive action to address risks to rebooking, first-year client retention, and campaign performance.
• Manage Excellent Fundraising Programs
• Ensure programs are strategically planned, operationally ready, and executed with excellence.
• Collaborate with program teams to deliver a consistent, high-quality client experience.
• Oversee pre-launch operational readiness, including site setup, Stripe activation, fundraising goals, and communication plans.
• Support the rollout and adoption of Booster innovations, strategic partnerships, and new program initiatives—helping pilot, communicate, and execute enhancements that elevate client experience and revenue potential.
• Client Consultation
• Advise clients on strategies to achieve and exceed fundraising goals based on historical data, market insights, and school culture.
• Create custom consultation plans tailored to each client’s needs and community engagement level.
• Identify obstacles early and coach clients toward best practices that maximize revenue results and client satisfaction.
• Grow Revenue Through Strategic Opportunities
• Identify and pursue opportunities to maximize revenue within current clients through upselling, cross-selling, and networking.
• Partner with Sales, Gear, Giving Market, and others to increase revenue within your accounts and across your market.

• Oversee the profitability and people operations within the market.
• Drive business success through effective management of team members.
• Resolve conflicts and address performance issues to promote a positive work culture.
• Collaborate with Account Managers to enhance program experience for clients.