Boom & Bucket

Advanced Seller Manager

Boom & Bucket

full-time

Posted on:

Location Type: Hybrid

Location: Austin • United States

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About the role

  • Serve as the primary relationship manager for assigned strategic customer accounts.
  • Partner with Sales to develop and execute customer-specific plans that drive revenue growth and retention.
  • Collaborate with Program Managers and internal partners to deliver integrated solutions and ensure customer needs are met efficiently.
  • Lead the transition and sunsetting of legacy software products, ensuring a smooth customer experience and adoption of new tools and platforms.
  • Monitor customer engagement, satisfaction, and performance metrics to identify opportunities for improvement or growth.
  • Provide insights, feedback, and data to internal teams to inform program development, training materials, and performance reporting.
  • Act as a trusted advisor to customers, leveraging product knowledge and market understanding to deliver value-driven recommendations and data-driven insights.
  • Support sales pipeline development and forecasting activities.
  • Participate in account planning sessions, quarterly business reviews, and customer strategy meetings.

Requirements

  • 5+ years of experience in account management, customer success, or strategic sales roles (preferably B2B or enterprise).
  • Strong understanding of digital platforms, SaaS products, or technology transitions.
  • Proven ability to build trusted customer relationships and influence cross-functional stakeholders.
  • Demonstrated success in driving revenue growth and managing complex customer portfolios.
  • Excellent communication, problem-solving, and project management skills.
  • Comfortable navigating change and leading customers through transitions.
  • Experience working with CRM systems (e.g., Salesforce) and analytical tools.
  • Comfort with basic data analysis and Artificial Intelligence tools.
  • Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcustomer successstrategic salesrevenue growthdata analysisproject managementSaaS productsdigital platformstechnology transitionsCRM systems
Soft Skills
communicationproblem-solvingrelationship buildinginfluencingnavigating changecollaborationcustomer engagementtrustworthinessadaptabilityinsight generation