Bonterra

Solutions Architect

Bonterra

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $92,000 - $110,000 per year

About the role

  • The Solutions Architect is a customer-facing technical team member who designs and communicates scalable solutions across Bonterra’s social impact technology platforms
  • This role partners closely with Sales to support opportunities by aiding in discovery, architecting solutions that reflect real-world nonprofit, public sector, and corporate social responsibility workflows, and delivering compelling, outcomes-driven demonstrations
  • Aid in technical discovery to understand customer programs, compliance requirements, reporting obligations, and operational constraints
  • Design end-to-end solutions leveraging Bonterra products, configuration options, data models, and integrations
  • Translate customer requirements into clear, defensible solution designs aligned to Bonterra best practices
  • Identify risks, assumptions, and gaps early — and surface them proactively to Sales and stakeholders
  • Deliver tailored demonstrations of Bonterra products and solutions based on customer use cases
  • Adjust messaging and depth for different audiences, including program staff, compliance teams, IT, and executive sponsors
  • Confidently address technical objections
  • Partner with Account Executives to shape deal strategy, solution approach, and win themes
  • Support RFP responses, technical narratives, and solution sections with accuracy and clarity
  • Help qualify opportunities by assessing product fit, complexity, and implementation readiness
  • Partner with Implementation and Customer Success to ensure solution designs are deliverable and supportable
  • Provide structured feedback to Product based on recurring customer needs and market patterns
  • Contribute to internal solution templates, demo assets, and reusable architectures

Requirements

  • 1-5 years of experience in solutions architecture, pre-sales engineering, or a similar customer-facing technical role
  • Experience supporting SaaS sales cycles preferably in nonprofit, public sector, healthcare, education, or CSR contexts
  • Strong understanding of configurable platforms, data models, workflows, and integrations (APIs, imports/exports)
  • Proven ability to lead discovery, design solutions, and present to external stakeholders
  • Excellent written and verbal communication skills
  • Comfort working in ambiguity and navigating evolving product and customer needs
Benefits
  • Comprehensive benefits package that supports your health, well-being and growth
  • Pay is determined by location, skills, experience, and education
  • Bonuses, incentives, equity, and a comprehensive benefits program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
solutions architecturepre-sales engineeringSaaSconfigurable platformsdata modelsworkflowsintegrationsAPIsdiscoverysolution design
Soft Skills
communicationcustomer-facingproblem-solvingpresentationcollaborationadaptabilityrisk identificationstakeholder engagementfeedback provisionnavigating ambiguity