Bonterra

Client Support Specialist I

Bonterra

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $58,700 per year

Tech Stack

About the role

  • Support Democratic campaigns, parties, PACs, and progressive organizations using our tools
  • Conduct web-based training and get new customers up and running with our tools
  • Provide exceptional customer-service skills while solving problems

Requirements

  • Demonstrated and passionate interest in Democratic + progressive politics and ideals
  • At least two years' experience working with compliance, fundraising, and/or email tools for political campaigns, unions or nonprofits
  • Used NGP8, EveryAction, VAN or VoteBuilder (or their competitors) as part of day-to-day responsibilities
  • Excellent oral and written communication skills
  • Strong critical thinking, logical problem-solving ability, and a willingness to learn
  • Professional phone manner and undying patience
  • Proven ability to self-motivate and demonstrated work ethic
  • Detail-oriented and great at following up
Benefits
  • Comprehensive benefits package supporting health, well-being, and growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
compliancefundraisingemail toolsNGP8EveryActionVANVoteBuilderproblem-solvingtraining
Soft Skills
customer-servicecommunicationcritical thinkinglogical problem-solvingself-motivationwork ethicdetail-orientedpatience