
Client Support Specialist I
Bonterra
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $58,700 per year
Tech Stack
About the role
- Support Democratic campaigns, parties, PACs, and progressive organizations using our tools
- Conduct web-based training and get new customers up and running with our tools
- Provide exceptional customer-service skills while solving problems
Requirements
- Demonstrated and passionate interest in Democratic + progressive politics and ideals
- At least two years' experience working with compliance, fundraising, and/or email tools for political campaigns, unions or nonprofits
- Used NGP8, EveryAction, VAN or VoteBuilder (or their competitors) as part of day-to-day responsibilities
- Excellent oral and written communication skills
- Strong critical thinking, logical problem-solving ability, and a willingness to learn
- Professional phone manner and undying patience
- Proven ability to self-motivate and demonstrated work ethic
- Detail-oriented and great at following up
Benefits
- Comprehensive benefits package supporting health, well-being, and growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
compliancefundraisingemail toolsNGP8EveryActionVANVoteBuilderproblem-solvingtraining
Soft Skills
customer-servicecommunicationcritical thinkinglogical problem-solvingself-motivationwork ethicdetail-orientedpatience