BonifiQ

Backend Engineer

• Develop robust, scalable APIs and microservices using C# and ASP.NET Core, always adhering to software architecture best practices.
• Design, optimize, and integrate solutions with relational (SQL Server/PostgreSQL) and non-relational databases.
• Actively contribute to technical discussions and architectural decisions, proposing continuous improvements.
• Ensure code quality through automated tests and actively participate in code reviews and technical mentoring.
• Focus on the continuous improvement of system performance, security, and scalability.
• Collaborate transparently and proactively with the team in a 100% remote environment.

Backend Developer

QA Engineer

• Analyze functional and technical requirements to define test scenarios, designing and executing test cases that ensure adequate coverage of features.
• Validate results, log defects and follow up on fixes with the engineering team, and support Product and Engineering in validating acceptance criteria.
• Perform database validations using SQL queries, execute tests in staging environments and, progressively, in production, organizing evidence.
• Produce and maintain test documentation and quality evidence, and participate in agile ceremonies, contributing a quality perspective, cross-team collaboration, and continuous learning.

Test Analyst – QA Mid-level

Product Manager

• Act as a Mid-level Product Manager at BonifiQ, responsible for the development and evolution of digital products focused on e-commerce and retail.
• The role involves integrating market insights, merchant research, and consumer behavior analysis to guide product decisions, ensuring strategic prioritization of the backlog with emphasis on conversion, retention, recurring purchases, and operational efficiency, as well as monitoring business and usage metrics to drive continuous improvement.
• Also responsible for planning and leading deliveries and releases, organizing and communicating requests and decisions clearly, and collaborating actively with Marketing, Sales, and Customer Success to strengthen the product’s positioning and value proposition.

Product Manager – Mid-Level

Public Relations

• Strategy Development: Create, test and execute advanced Inbound and Outbound prospecting strategies, including new channels and approaches, aimed at scalability and optimization of results.
• Content Creation: Develop and refine prospecting materials (email templates, call scripts and Social Selling messages), focusing on deep personalization and higher conversion rates into qualified leads.
• High-level Qualification: Conduct advanced qualification of complex B2B leads, identifying the ideal fit, mapping all stakeholders (buyers, influencers and decision-makers), understanding the buying process and validating the client's budget.
• Management and Prioritization: Manage the prospecting pipeline with a strategic view, prioritizing high-potential leads and ensuring a steady, healthy flow of opportunities for the sales closing team.
• Junior Development: Actively support the training, onboarding and development of junior SDRs, sharing best practices, qualification techniques and providing constructive feedback.

Pre-sales Analyst, Outbound

• Develop APIs and microservices using C# and ASP.NET Core.
• Build versioned endpoints with proper pagination.
• Refactor code and improve the organization of layers.
• Apply SOLID principles, Clean Architecture, and Domain-Driven Design (DDD) as needed.
• Work with MySQL: modeling, optimized queries, and migrations.
• Implement asynchronous integrations using SQS, SNS, and ElastiCache.
• Use S3 and CloudWatch for storage, logging, and metrics.
• Operate within CI/CD pipelines using GitHub Actions or AWS CodePipeline.
• Write unit and integration tests.
• Collaborate with Product, QA, and Frontend teams.

Senior Backend Developer

Account Executive

• Lead Prospecting and Qualification: Identify and qualify potential clients, focusing on large and mid-market companies across various sectors.
• Market Mapping: Conduct in-depth research to identify new market opportunities and understand prospects' specific needs.
• Executive Meetings: Schedule and lead meetings with decision-makers, presenting BonifiQ and our solutions as a competitive differentiator.
• Context Mastery: Develop a deep understanding of the challenges and complexities within Data, E-commerce, and Loyalty ecosystems.
• Proposal Development: Prepare and present customized commercial proposals that clearly articulate the transformative value and benefits of our solutions.
• Negotiation and Closing: Manage the full sales cycle, from negotiation to contract closing, aiming to meet targets and maximize customer satisfaction.
• Pipeline Management: Maintain accuracy and organization of the sales pipeline, tracking the progress of each opportunity.
• Cross-Functional Collaboration: Work closely with the Pre-Sales team to co-create solutions for high-complexity scenarios.
• Continuous Learning: Stay continuously updated on trends and innovations in Data, E-commerce, Loyalty, and the broader market.

Marketing

• Responsible for leading the strategy and execution of the company's marketing initiatives, aligning plans and campaigns with business objectives, market conditions, and consumer behavior.
• Will oversee multi-channel campaigns, performance analysis, and continuous optimization of results, with a strong focus on growth, brand positioning, and customer experience.
• The role requires both strategic and hands-on involvement in Growth initiatives, experimentation, measurement of results, and scalability, as well as leadership of teams and management of strategic vendors to support BonifiQ's growth.

Head of Marketing

Customer Success Manager

• Gerenciar a carteira de clientes, com foco em relacionamento, retenção, expansão e vendas na base
• Atuar na implementação de soluções e ferramentas, garantindo aderência às necessidades do cliente
• Conduzir projetos de CS de ponta a ponta, alinhando expectativas, prazos e entregas
• Desenhar cenários, estratégias de implementação e planos de sucesso personalizados
• Analisar dados e indicadores de performance para tomada de decisão
• Trabalhar de forma integrada com times internos (Produto, Comercial, Tech)
• Garantir uma experiência de alto nível para clientes de grande porte

Analista de CRM/CS

• We are seeking a professional to lead the retention and expansion strategy for our customer base, ensuring our loyalty technology delivers maximum ROI.
• The focus is on turning customers into strategic partners, reducing churn and driving engagement through data intelligence and consulting on loyalty mechanics.