HRIS Support Specialist
Liberty University
Care Coordination Support Specialist – Population Health
Bon Secours Mercy Health
full-time
Posted on:
Location Type: Hybrid
Location: Richmond • Virginia • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Provides community based support and assistance to patients and staff to implement care plan as deemed necessary by the Care Coordination Team
- Assist clinical and administrative staff in for preparing patient appointments (pre-visit planning)
- Act as a resource to patients and families, providing answers to frequently asked questions and suggesting educational materials using Care Coordination Team Protocols
- Maintain comprehensive progress notes for each patient interaction
- Maintains good working relationships and knowledge of applicable community services
- Utilize interpersonal skills and community resources to effectively advocate for individuals in the communities served
- Maintains required data and documentation and prepares required reports for the Care Coordination Team
- Perform duties with minimal supervision. May be required to occasionally work irregular hours, attend other job related meetings, and perform other duties as assigned
Requirements
- 1 year experience in community or ambulatory care based setting.
- Works well in a Team Setting.
- Excellent interpersonal communication skills.
- Strong analytical, data management and computer skills.
- Experience with database entry.
- Highly organized and detail oriented.
- Accepts responsibility and follows through on projects and activities (required)
- Experience in a healthcare related environment working with patients, families, and providers (preferred)
Benefits
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
- Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data managementdatabase entry
Soft skills
interpersonal communicationanalytical skillsorganizational skillsdetail orientedteamworkadvocacy
