Bon Secours Mercy Health

Performance and Development Manager

Bon Secours Mercy Health

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Leads the design and execution of leader performance practices ensuring clear expectations, consistent standards, and practical application across the organization.
  • Oversees leader competency frameworks and defines expectations for effective leadership behaviors and practices.
  • Establishes and reinforces core leadership fundamentals, including goal clarity, accountability practices, feedback expectations, and performance conversations.
  • Partners with external vendor partnerships to deliver coaching experiences aligned to leadership growth priorities and organizational needs at scale.
  • Leads the integration of leadership development and coaching within performance management practices, ensuring actions are informed by feedback and performance insights.
  • Designs strategy and oversees specialty leadership programming for specific leader populations.
  • Uses leader data and insights (e.g., engagement, feedback, assessment trends) to identify development needs and improve leadership development approaches.
  • Serves as a consultative partner to HR and organization leaders on development priorities and appropriate use of coaching and development supports.
  • Identifies leadership capability gaps and recommends practical solutions to improve leader effectiveness and consistency.

Requirements

  • Minimum of 7 years' experience in organization/leadership development or experience in best practice implementation supporting physician development.
  • Five or more years’ experience leading COE, managing complex stakeholder groups and influencing multiple partner relationships.
  • Experience working in healthcare with clinicians.
  • Bachelor’s degree in organization development, human resources management or industrial psychology (required)
  • Master’s degree in organization development, human resources management or industrial psychology (strongly preferred)
  • ICF or coaching exposure (certification preferred, not required)
  • Assessment certifications (HBDI, Hogan, Korn Ferry, etc.)
  • 360 or feedback tool familiarity (preferred)
Benefits
  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
leadership developmentperformance managementcompetency frameworkscoachingstakeholder managementdata analysisfeedback mechanismsgoal settingorganizational developmentbest practice implementation
Soft Skills
consultative partnershipinfluencingcommunicationaccountabilitystrategic thinkingproblem solvingcollaborationadaptabilitycoaching skillsrelationship management
Certifications
ICF certificationHBDI certificationHogan certificationKorn Ferry certification