Bolster, Inc

Security Analyst

• Review and assess emerging phishing, impersonation, and online fraud threats targeting Bolster’s prospects.
• Identify and pursue takedowns for malicious content across web, social media platforms, and mobile application stores, including impersonation accounts, fraudulent applications, and related abuse.
• Perform targeted threat hunting to identify malicious domains, credential harvesting sites, fake login portals, and related attacker infrastructure across multiple modules.
• Use OSINT tools and investigative techniques (WHOIS, DNS records, certificate transparency, search-based discovery, and infrastructure pivoting) to enrich findings and uncover related malicious activity.
• Analyze suspicious websites, hosting infrastructure, DNS records, redirects, and related artifacts to detect attack patterns and emerging abuse trends.
• Pursue takedown actions during active proof-of-concept (POC) evaluations and track each case through successful remediation.
• Coordinate with registrars, hosting providers, and relevant abuse contacts to drive timely enforcement actions.
• Monitor previously reported malicious infrastructure to confirm suspension and identify re-registration, reactivation, or attacker evasion attempts.
• Support the Sales team with technical validation and threat intelligence during active POCs and evaluations.
• Generate periodic and ad-hoc reports highlighting threat activity, detection insights, and remediation outcomes.

Security Analyst – Presales

• Review and assess the latest marketplace-driven threats targeting Bolster’s customers and prospects.
• Perform ongoing threat hunting across global online marketplaces to identify fraudulent listings, counterfeit products, impersonation sellers, and other forms of brand abuse.
• Train Bolster’s AI engine using newly identified marketplace threats to improve detection accuracy and automation.
• Analyze listings, seller activity, product metadata, and marketplace ecosystems to detect fraud patterns and emerging abuse trends.
• Submit marketplace takedown requests and track each case through successful enforcement.
• Collaborate with marketplace operators, seller-support teams, and trust & safety groups to drive timely enforcement actions.
• Monitor previously reported listings to ensure they remain suspended and identify attempts by threat actors to re-list.
• Maintain clear documentation of reporting workflows, evidence collection, escalation steps, and marketplace-specific requirements.
• Provide written responses and ticket-based support to customers regarding marketplace intelligence, takedown status, and threat summaries.
• Support Sales and Customer Success teams with marketplace-focused threat intelligence for active customers and POCs.
• Generate monthly and ad-hoc reports highlighting marketplace fraud trends, detection insights, and enforcement outcomes.
• Research new marketplace abuse techniques and work with internal teams to improve detection logic, reporting workflows, and operational metrics.

Security Analyst II, Trust & Safety – Marketplace Team

• Lead end-to-end investigations into advanced phishing, scam, and impersonation campaigns across web, social media, and dark web.
• Analyze phishing infrastructure including domains, hosting, redirects, phishing kits, cloaking techniques, and attacker tooling.
• Triage and handle high-risk customer escalations and complex threat cases independently.
• Collaborate with Threat Hunting, SOC, Sales, Marketing, and Product teams to support customer outcomes and detection improvements.
• Mentor and guide L1/L2 analysts; support onboarding and knowledge sharing.
• Analyze large-scale phishing datasets to derive trends, metrics, and actionable insights.
• Contribute to improving and training Bolster’s automated phishing and scam detection engines.
• Propose and drive process improvements, automation ideas, and workflow optimizations.
• Create high-quality customer-facing reports and threat intelligence summaries.

Security Analyst – Presales

Security Analyst II, Trust & Safety – Marketplace Team

Security Analyst III, Threat Hunting