Client Success Director
Maven Clinic
Maven
Senior CRM Architect
Boeing
full-time
Posted on:
Location Type: Hybrid
Location: Seattle • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $153,000 - $207,000 per year
Job Level
Senior
Tech Stack
Amazon RedshiftAzureCloudETLJenkinsSOAP
About the role
- Provide technical direction, advice, and mentorship to team members, especially junior developers/resources
- Make high-level architectural and design decisions for solutions in coordination with Enterprise and Solution Architects
- Lead the architecture, development, and integration of customer information management solutions across BCA and BDS programs
- Translate user stories and product requirements into scalable technical architectures and sprint-ready tasks in partnership with business teams
- Guide cross-functional teams (internal developers and external vendors) through sprint planning, backlog refinement, solution reviews, and deployment
- Lead customer information management initiatives including future-state architecture for sales and marketing data warehousing and integration (SMDW)
- Conduct code reviews, enforce best practices, and mentor technical team members to uphold high development standards
- Ensure adherence to DevSecOps practices using tools such as Copado for CI/CD and release automation
- Collaborate with Enterprise Architecture, Security, and Infrastructure teams to deliver secure, scalable, and compliant solutions
- Troubleshoot complex cross-system issues and drive continuous improvement in development velocity, quality, and stakeholder satisfaction
- Contribute to the AI roadmap through intelligent automation, integrating AI/ML into CRM workflows
- Support Azure DevOps (ADO) for backlog management, sprint execution, and DevSecOps integration
- Accountable for technical delivery of customer information data management, data warehousing, ETL processes, database management, and Salesforce CRM
Requirements
- Bachelor’s degree or higher
- 7+ years of experience in information technology
- 7+ years of experience Salesforce CRM development, architecture, and solution delivery across Sales, Service, and Experience Clouds
- 7+ years of experience in Salesforce integration patterns (REST/SOAP APIs, Platform Events, Named Credentials)
- 7+ years of experience Salesforce Data Modeling, large data volume management, and SMDW-aligned schema integration (e.g., Snowflake, Redshift)
- 7+ years of experience with Salesforce DX, Git-based source control, and CI/CD pipelines (Gearset, Copado, Jenkins)
- 7+ years of experience Salesforce Einstein (Prediction Builder, Bots, Discovery) and ability to integrate third-party AI/ML models into Salesforce workflows
- 7+ years of experience in Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce Flows with strong debugging and performance tuning
- 5+ years of experience working with multi-cloud environments, partner communities, and managing metadata in regulated environments
- Experience with DevSecOps practices and tools such as Copado
- Experience delivering Salesforce solutions in large, matrixed enterprises (aerospace, manufacturing, defense) preferred
- Salesforce certifications preferred (Application Architect, System Architect, Integration Architect, Sharing & Visibility Designer, Data Architecture Designer)
- Experience in Agile delivery frameworks using tools like Jira and Confluence
- Experience mentoring developers and leading vendor delivery teams
- Experience working in multi-org Salesforce environments, global rollouts, change management, and data governance policies
- Employer will not sponsor applicants for employment visa status
Benefits
- Competitive base pay
- Variable compensation opportunities
- Health insurance
- Flexible spending accounts (FSA)
- Health savings accounts (HSA)
- Retirement savings plans
- Life and disability insurance
- Paid and unpaid time away from work
- Relocation assistance (based on eligibility)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce CRM developmentSalesforce integration patternsSalesforce Data ModelingApexLightning Web ComponentsSOQLSalesforce FlowsETL processesAI/ML integrationDevSecOps practices
Soft skills
technical directionmentorshipcollaborationtroubleshootingcontinuous improvementleadershipcommunicationbacklog refinementsolution reviewsstakeholder satisfaction
Certifications
Application ArchitectSystem ArchitectIntegration ArchitectSharing & Visibility DesignerData Architecture Designer