Boeing

Senior Customer Relationship Management Architect

Boeing

full-time

Posted on:

Location Type: Hybrid

Location: Seattle • Washington • 🇺🇸 United States

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Salary

💰 $153,000 - $207,000 per year

Job Level

Senior

Tech Stack

Amazon RedshiftAzureCloudJenkinsSOAP

About the role

  • Provide technical direction, advice, and mentorship to team members, especially junior developers/resources
  • Make high-level architectural and design decisions for solutions that deliver business value, in coordination with Enterprise and Solution Architects
  • Lead the architecture, development, and integration of customer information management solutions across BCA and BDS programs
  • Partner closely with BCA and BDS business teams to translate user stories and product requirements into scalable technical architectures and sprint-ready tasks
  • Guide cross-functional teams, including internal developers and external vendors through the full technical delivery lifecycle: sprint planning, backlog refinement, solution reviews, and deployment
  • Lead and support customer information management initiatives such as the future-state architecture for sales and marketing data warehousing and integration
  • Conduct code reviews, enforce best practices, and mentor technical team members to uphold high development standards
  • Ensure adherence to DevSecOps practices through tools such as Copado for CI/CD and release automation
  • Collaborate with Enterprise Architecture, Security, and Infrastructure teams to deliver secure, scalable, and compliant solutions
  • Troubleshoot complex cross-system issues and drive continuous improvement in development velocity, quality, and stakeholder satisfaction
  • Support Azure DevOps (ADO) for backlog management, sprint execution, and DevSecOps integration

Requirements

  • Bachelor’s degree or higher
  • 7+ years of experience in information technology
  • 7+ years of experience Salesforce CRM development, architecture, and solution delivery across Sales, Service, and Experience Clouds
  • 7+ years of experience in Salesforce integration patterns (REST/SOAP APIs, Platform Events, Named Credentials) and integrating with external systems at scale
  • 7+ years of experience Salesforce Data Modeling, large data volume management, and SMDW-aligned schema integration (e.g., Snowflake, Redshift)
  • 7+ years of experience with Salesforce DX, Git-based source control, and CI/CD pipelines (Gearset, Copado, Jenkins)
  • 7+ years of experience Salesforce Einstein (Prediction Builder, Bots, Discovery) and ability to integrate third-party AI/ML models into Salesforce workflows
  • 7+ years of experience in Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce Flows with strong debugging and performance tuning
  • 5+ years of experience working with multi-cloud environments, partner communities, and managing metadata in regulated environments
  • Preferred: Salesforce certifications (Application Architect, System Architect, Integration Architect, Sharing & Visibility Designer, Data Architecture Designer)
  • Preferred: Experience delivering Salesforce solutions in large, matrixed enterprises (aerospace, manufacturing, defense) and regulated environments
  • Preferred: Experience in Agile delivery frameworks using Jira and Confluence
  • Preferred: Experience with DevSecOps practices and tools such as Copado
  • Preferred: Experience mentoring developers, leading vendor delivery teams, and influencing stakeholders
  • Employer will not sponsor applicants for employment visa status
Benefits
  • Competitive base pay
  • Variable compensation opportunities
  • Health insurance
  • Flexible spending accounts
  • Health savings accounts
  • Retirement savings plans
  • Life and disability insurance programs
  • Paid and unpaid time away from work
  • Relocation assistance (based on candidate eligibility)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce CRM developmentSalesforce integration patternsSalesforce Data ModelingSalesforce DXApexLightning Web ComponentsSOQLSOSLSalesforce FlowsDevSecOps
Soft skills
technical directionmentorshipleadershipcollaborationtroubleshootingcontinuous improvementcommunicationinfluencing stakeholdersguiding cross-functional teamssupporting customer initiatives
Certifications
Application ArchitectSystem ArchitectIntegration ArchitectSharing & Visibility DesignerData Architecture Designer