BodySpec

Customer Support

• Handle daily inbound and outbound client interactions via phone, email, text, and Slack with professionalism and efficiency.
• Multitask seamlessly between communication channels while maintaining accuracy and focus.
• Manage a high volume of appointment scheduling, rescheduling, and cancellations with precision.
• Respond to client inquiries about nutrition, health, fitness, and DEXA technology — providing clear, accurate, and empathetic guidance.
• Support event and operations teams with outbound communications and logistical coordination.
• De-escalate and triage complex or sensitive client situations with composure and professionalism.
• Contribute to ongoing process improvement efforts and uphold BodySpec’s customer experience standards.

BodySpec

Health Consultant – Customer Experience Representative

Health Consultant