Vice President, Client Development
Acosta
Vice President, Client Processing I – Loans Enablement
BNY
full-time
Posted on:
Location Type: Hybrid
Location: Houston • Texas • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Provides complex analytics and reporting services, working to improve and automate Client Processing systems
- Deals with complex external client issues (ongoing client servicing, post sales support, resolving operational issues, and product implementations)
- May allocate/coordinate work within a team/project
- Assists in communicating needs and issues with internal and external clients
- Participates in innovative product development, product enhancement, and system testing
- Solves complex problems using knowledge of system intricacies and determines permanent resolutions
- Provides technical assistance and support to lower-level client processing roles
- Supervises a small Client Processing team
- Contributes to achievement of team objectives
Requirements
- Bachelor's degree or the equivalent combination of education and experience is required
- Advanced/graduate degree preferred
- 7-10 years of total work experience is preferred
- Intermediate to advanced Excel skills
- Prior loan operations experience in a financial service setting preferred
- Detail oriented
- Excellent verbal and written communication abilities
- Ability to self-manage, prioritize, and execute workload
- Familiarity with technical applications including Microsoft Office
Benefits
- Highly competitive compensation
- Wellbeing programs
- Pay-for-performance philosophy
- Access to flexible global resources and tools
- Focus on health and personal resilience programs
- Support to reach financial goals
- Generous paid leaves
- Paid volunteer time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analyticsreportingExcelproduct developmentsystem testingproblem solvingtechnical assistanceclient processing
Soft skills
detail orientedverbal communicationwritten communicationself-managementprioritizationteam coordination
Certifications
Bachelor's degreeadvanced degree