Senior Vice President, Client Processing
BNY
full-time
Posted on:
Location Type: Hybrid
Location: Pittsburgh • Pennsylvania • United States
Visit company websiteExplore more
Job Level
About the role
- Lead more advanced and complex analytics and reporting services, working to improve and automate Client Processing systems.
- Manage complex external client issues including ongoing client servicing for various programs, post-sales support, resolving operational issues, and product implementations.
- Provide extensive expertise in communicating needs and issues with internal and external clients, and serve as a subject matter expert for advanced team issues.
- Actively contribute to innovative product development, product enhancement, and system testing to ensure accurate and efficient processing of higher value transactions.
Requirements
- Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
- 12-15 years of total work experience is preferred.
- Experience in brokerage processing is preferred.
- Applicable local/regional licenses or certifications as required by the business.
- Proven ability to lead, coach, and mentor junior staff, including supervisory review, training, and approval responsibilities.
Benefits
- Access to flexible global resources and tools for your life’s journey
- Focus on your health, foster your personal resilience, and reach your financial goals
- Generous paid leaves, including paid volunteer time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analyticsreporting servicesclient processing systemsproduct developmentproduct enhancementsystem testingoperational issue resolutionbrokerage processing
Soft skills
communicationclient servicingproblem-solvingleadershipcoachingmentoringtrainingsupervisory review
Certifications
Bachelor's degreeadvanced/graduate degreelocal/regional licenses