Senior Associate, Client Operations – Core Clearing Client Processing
BNY
full-time
Posted on:
Location Type: Hybrid
Location: Jersey City • New Jersey • United States
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Salary
💰 $70,000 - $115,000 per year
Job Level
About the role
- Works with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY.
- Supports clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
- Applies advanced problem-solving skills, judgment, and experience to analyze information.
- Provides individuals at assigned clients information related to BNY products and services representing an array of lines of business and geographies and leverages an in-depth understanding of broader BNY services and offerings.
- Provides complex analytics and reporting services, working to improve and automate Core Clearing systems.
- Handles complex external client issues including servicing various programs, resolving operational issues, and product implementations.
- Responsible for the cashiering of securities and the processing of new issues, wire transfers, and security exchanges.
- Reviews and approves transactions through various workflows.
- Solves complex problems based on an understanding and knowledge of the intricacies of the system.
- Participates in innovative product development, product enhancement, and system testing to ensure that Global Clearing products continue to accurately and efficiently process high-value transactions.
Requirements
- Bachelors degree or equivalent combination of education and experience required
- 5-7 years of total work experience preferred
- Experience in an operational area and/or client services preferred
- Series 7 and Series 24 FINRA licenses preferred
- Experience in DTC, Fed, or Non-US Market clearance and settlements operations preferred
- Prior hands-on experience with AI prompting and automation projects highly preferred
Benefits
- Highly competitive compensation
- Benefits and wellbeing programs
- Generous paid leaves including paid volunteer time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analyticsreportingproblem-solvingautomationcashieringtransaction processingsystem testingproduct developmentproduct enhancementoperational issue resolution
Soft skills
judgmentexperienceclient servicecommunicationinterpersonal skillsanalytical skillsorganizational skillsinnovative thinkingcomplex issue resolutioncollaboration
Certifications
Bachelors degreeSeries 7 licenseSeries 24 license