
Senior Associate, Client Operations – Core Clearing Client Processing
BNY
full-time
Posted on:
Location Type: Hybrid
Location: Lake Mary • Florida • United States
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Job Level
About the role
- Works with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY.
- Supports clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
- Applies advanced problem solving skills, judgement, and experience to analyze information.
- Provides individuals at assigned clients information related to BNY products and services representing an array of lines of business and geographies and leverages an in-depth understanding of broader BNY services and offerings.
- Provide complex analytics and reporting services, working to improve and automate Core Clearing systems
- Handle complex external client issues including servicing various programs, resolving operational issues, and product implementations
- Responsible for the cashiering of securities and the processing of new issues, wire transfers, and security exchanges.
- Review and approve transactions through various workflows.
- Solve complex problems based on an understanding and knowledge of the intricacies of the system.
- Participate in innovative product development, product enhancement, and system testing to ensure that Global Clearing products continue to accurately and efficiently process high value transactions.
Requirements
- Bachelors degree or the equivalent combination of education and experience is required.
- 5-7 years of total work experience preferred.
- Experience in an operational area and/or client services preferred.
- Series 7 and Series 24 FINRA licenses preferred
- Experience in DTC, Fed, or Non-US Market clearance and settlements operations preferred
- Prior hands-on experience with AI prompting and automation projects highly preferred
Benefits
- BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
- We provide access to flexible global resources and tools for your life’s journey.
- Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analyticsreportingproblem solvingautomationcashieringtransaction processingsystem testingproduct developmentproduct enhancementoperational issue resolution
Soft skills
judgementclient servicecommunicationinterpersonal skillsanalytical skillsorganizational skillscollaborationcritical thinkingadaptabilityinnovation
Certifications
Bachelors degreeSeries 7 licenseSeries 24 license