BN, an Augeo company

Director, Client Strategy – Influencer & Creator

BN, an Augeo company

full-time

Posted on:

Location Type: Remote

Location: California • Illinois • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $120,000 - $165,000 per year

Job Level

Lead

About the role

  • Own and drive net revenue retention across a portfolio of strategic accounts, including upsell and cross-sell initiatives.
  • Serve as the primary strategic partner to SaaS clients, guiding their influencer marketing and employee-generated content programs.
  • Align client business goals with BN Influencer capabilities to drive measurable impact across the marketing funnel.
  • Lead executive-level conversations, including QBRs, growth planning sessions, and program maturity assessments.
  • Identify and close expansion opportunities tied to influencer campaigns, creator partnerships, and EGC initiatives.
  • Build deep, multi-threaded relationships across client organizations, from practitioners to C-suite stakeholders.
  • Use data and insights to proactively identify risks, opportunities, and optimization strategies.
  • Partner cross-functionally with Client Solutions, Product, Sales, and Media teams to deliver a seamless client experience.
  • Act as the voice of the customer internally, influencing product innovation and go-to-market strategy.
  • Maintain clear account plans, forecasting, and pipeline visibility within tools like Salesforce.

Requirements

  • 7-10 years of experience in Influencer Marketing, SaaS, or social ad tech.
  • Strong understanding of creator ecosystems, and/or employee-generated content strategies.
  • Proven success in account management, client services, or sales roles.
  • Experience with quota or revenue responsibility preferred.
  • Demonstrated track record of growing existing accounts (upsell, cross-sell, expansion revenue).
  • Skilled at leading executive conversations and connecting business outcomes to platform value.
  • Experience navigating enterprise and mid-market organizations and building relationships across multiple stakeholders.
  • Highly analytical, with the ability to translate data into actionable insights and compelling narratives.
  • Self-starter with a proactive, strategic mindset and strong organizational skills.
Benefits
  • Impactful Work: Be part of a team that shapes the future of creator marketing for some of the world’s most respected brands.
  • Innovative Environment: Work with cutting-edge technology and creative solutions in an environment that fosters risk-taking and innovation.
  • Career Growth: BN supports your professional growth and provides opportunities to advance within a rapidly evolving industry.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
influencer marketingemployee-generated contentaccount managementclient servicessalesdata analysisquota responsibilityrevenue growthstrategic planningpipeline management
Soft Skills
relationship buildingexecutive communicationanalytical thinkingstrategic mindsetorganizational skillsproactive approachinfluencingnarrative developmentcross-functional collaborationclient advocacy