Business Analyst

• Review Book of Record issue records for accuracy, completeness, quality, risk alignment, severity, risk classification, and linkages to controls, processes, and impacted products/services
• Validate issue treatment decisions and audit-defensible rationale
• Ensure required Book of Record fields and supporting documentation are complete and accurate
• Monitor issue progress, updates, timelines, action plans, and target completion dates through closure
• Provide oversight to ensure issues remain actively managed and aligned to risk exposure
• Challenge Issue Owners and Managers on issue documentation, risk alignment, control breakdowns, and remediation approaches
• Identify gaps, inconsistencies, and unsupported assumptions in issue records
• Ensure issues meet minimum standards before escalation to 2LOD Effective Challenge
• Align issues with the Enterprise Risk Taxonomy, Intermediate Risk categories, control framework, and identified control failures
• Support issue reporting on status, aging, severity trends, overdue issues, and remediation progress
• Partner with Issue Owners, Action Plan Managers, Business Units, risk teams, and governance teams
• Provide guidance on issue management standards, expectations, and best practices
• Escalate concerns when issues do not meet required standards or timelines

BMO

Issues Management Analyst