BMG Money

Senior Manager, Fraud Operations

BMG Money

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Job Level

Senior

Tech Stack

Ruby on Rails

About the role

  • Develop and execute fraud and funds flow risk strategies aligned with the company’s growth agenda.
  • Anticipate how fraud patterns may evolve as new consumer finance products are introduced.
  • Build dashboards and KPIs that track anomalies (refund-to-source integrity, velocity/structuring, cross-border flows).
  • Leverage machine learning and AI modeling to enhance detection, predict emerging fraud typologies, and continuously strengthen defenses.
  • Own operational fraud detection and resolution processes across application, funding, repayment, and refunds.
  • Ensure strong preventative controls (refund-to-source enforcement, debit card ownership validation, automated deduction stops).
  • Implement monitoring and exception reporting (rail mismatches, shared identifiers, dormant account exploitation).
  • Partner closely with Enterprise Controls and Payments (for execution across ACH, debit, payroll, wallets) while owning the operational fraud decisioning and monitoring layer.
  • Stand up and scale a fraud operations team: recruit, coach, and grow diverse talent.
  • Deploy leading fraud tools and vendor solutions that extend across fraud + AML use cases.
  • Embed fraud and AML controls into new product launches and market entries, ensuring scalability from the outset.
  • Ensure compliance with regulatory expectations (CFPB, FDCPA, TCPA, BSA/AML).
  • Prepare leadership and Board reporting on fraud/financial crime risk posture and emerging vulnerabilities.
  • Serve as advisor to senior leadership on fraud and payments risk strategy as products expand.
  • Establish “one-to-one traceability” as a cultural principle: funds in must equal funds out, with no breaks in attribution.

Requirements

  • 7–10+ years of experience in fraud operations, payments risk, or AML operations within consumer finance (lending, banking, cards, or fintech).
  • Broad understanding of consumer finance products and associated fraud typologies, with ability to adapt frameworks to new products.
  • Deep knowledge of various payment rails.
  • Proven ability to build fraud capabilities in a scaling environment.
  • Strong analytical and problem-solving skills; track record of using data to design systemic controls.
  • 3+ years of leadership experience developing high-performing teams.
  • Knowledge of major fraud schemes (synthetic ID, ATO, overpayment/refund manipulation, velocity/structuring).
  • Bachelor’s degree required; advanced degree or certifications (CFE, CAMS) preferred.
  • Flexibility and commitment to respond during critical fraud incidents, recognizing these events require immediate action, even if disruptive outside of normal business hours.