Champion the client relationship and promote client retention and satisfaction.
Provide on-going account management to our existing ERP client base by developing trusted, advisory partnerships with client decision-makers across the entire organization, including finance, sales, marketing, HR, and IT. Engage in partnership with other Blytheco stakeholders.
Conduct in-depth discovery meetings targeted at understanding, capturing, and identifying the complex business requirements and operational objectives of the client.
Engage with customers at their place of business to increase client understanding and the depth of Blytheco’s relationship. Coordinate and lead in-person meetings with customer base. Expected to include overnight travel across various regions.
Learn and assimilate product knowledge, target-market, and product positioning for the solutions through online and in-person training. Become an expert in the ERP sales environment.
Work with both our internal and external teams to create and execute a strategy for add-on solutions and renewals.
Drive the sales activities for our ERP solutions, enhancements, professional services, custom development, and third-party solutions by collaborating with cross-divisional team members to deliver thought-provoking, strategic solutions that thoroughly address the needs of our clients.
Achieve and exceed monthly and quarterly sales/call/meeting quotas.
Capture and document detailed client information and notes in our CRM tool.
Act as an internal project manager to ensure recommended solutions are delivered on time.
Provide guidance, mentorship, and training to Account Management Specialist.

Requirements

5+ years of ERP or CRM software sales experience required.
Subject matter expertise across manufacturing, distribution, and services is strongly preferred.
Familiarity and experience with project management tools and methodologies is a plus.
Exceptional verbal and written communication skills and professional presence and demeanor.
Outstanding organizational, time management, communication, and listening skills required
Working knowledge of MS Office, Outlook, and proficiency with CRM tools (Acumatica).
Ability to travel, as needed, is required.

Benefits

Competitive compensation plan (Total Annual Targeted Compensation $120K-$150K+)
Medical, dental, vision coverage
Company-paid life insurance
Options for additional insurance coverages
401(k) Plan
Paid Time Off accruals
Company Paid Holidays
Work from home opportunity
Tuition reimbursement and continuous learning opportunities
Employee Recognition and Leadership Programs
Annual Company Conference – “Quest for Excellence”
Employee Referral Bonus Program
Opportunities to give back to the community by participating in Blytheco’s humanitarian support efforts
Our award-winning culture
That incredible feeling of satisfaction that comes from knowing that what you do truly does make a difference!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ERP software salesCRM software salesproject management methodologiessales strategy developmentclient relationship managementaccount managementbusiness requirements analysissales quota achievementcustom developmentprofessional services

Soft Skills

communication skillsorganizational skillstime managementlistening skillsmentorshipclient retentionadvisory partnershipteam collaborationproblem-solvingprofessional presence