BLUME2000 SE

Administrative Business Assistant – Customer Service, Branch Support, potential Deputy Team Lead

BLUME2000 SE

full-time

Posted on:

Location Type: Hybrid

Location: Norderstedt • Germany

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Job Level

Senior

About the role

  • Act as a friendly point of contact on the phone for our branches and customers
  • Responsible for branch equipment and coordination
  • Organize new store openings and purchase inventory items
  • Manage hotel bookings and travel expense reporting for branch teams
  • Own projects to improve branch service processes
  • Opportunity to independently take on responsibilities on behalf of the team lead

Requirements

  • Completed commercial/vocational training (business administration)
  • Ideally, experience in customer service
  • Careful and conscientious working style
  • Strong organizational skills and solution-oriented thinking
  • Empathetic communication with internal and external stakeholders
  • Proficient with Outlook and other common office tools
  • Interest in leadership responsibilities and experience in project management
Benefits
  • Flexible working: One home office day per week plus flexible hours to support your work–life balance
  • Culinary perks: Free breakfast and subsidized lunch in our “EssBar” at the Norderstedt office
  • Modern workspaces: Inspiration from our co-working spaces and innovative, green meeting rooms
  • Freedom to shape your role: Flat hierarchies, an open company culture and exciting projects
  • Floral perks: 20% employee discount plus regular seasonal cut flowers, plants and decorative items for your home
  • A Wellpass membership for your health and wellbeing and attractive discounts via the Corporate Benefits platform
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementinventory managementexpense reporting
Soft Skills
customer serviceorganizational skillssolution-oriented thinkingempathetic communicationcareful working style
Certifications
commercial trainingvocational training