Technical Support Specialist, Part-time
Bluesight
part-time
Posted on:
Location Type: Hybrid
Location: Alexandria • Virginia • United States
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Salary
💰 $23 - $27 per hour
About the role
- Provide first-level technical support for hardware, software, and mobile devices across the organization.
- Install, configure, diagnose, repair, maintain, and upgrade laptop hardware and software
- Troubleshooting equipment support, inventory tracking, and mobile device management.
- Troubleshoot issues in person, by phone, email, and through helpdesk software
- Track, manage, and ship IT equipment and maintain accurate inventory records
- Document troubleshooting steps taken and escalate issues when appropriate.
- Other technical support tasks as needed
Requirements
- Minimum of 2 years of experience in desktop hardware and software support or configuration
- Minimum of 2 years of hands-on hardware troubleshooting experience
- Strong technical knowledge of Mac and Windows-based desktop hardware and software
- Experiencing administering the Google Workspace applications
- You are tech-savvy and comfortable leveraging technical tools
- Strong and reliable internet access from your home
- Strong communication skills
- Customer service orientation
- Availability to work part-time hours during EST business hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
desktop hardware supportdesktop software supporthardware troubleshootingMac OSWindows OSGoogle Workspace administrationtechnical supportmobile device managementinventory trackingtroubleshooting
Soft skills
communication skillscustomer service orientationtech-savvy