Bluesight

Outbound Technical Support Representative – Part-time

Bluesight

part-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $23 - $27 per hour

Tech Stack

MongoDBPython

About the role

  • Ensure all customer issues are diagnosed and addressed promptly
  • Interface with customers and vendors to troubleshoot and mitigate data delivery issues
  • Document troubleshooting steps taken and escalate customer issues when appropriate.
  • Other technical support tasks as needed

Requirements

  • You are tech-savvy and comfortable leveraging technical tools
  • Strong and reliable internet access from your home
  • Familiarity executing Python scripts
  • Knowledge of MongoDB and the ability to execute find commands
  • Strong communication skills
  • Ability to demonstrate meeting etiquette and active listening
  • Customer service orientation
  • Interest and ability to learn our Patient Privacy and Diversion SaaS tools
  • Availability to work part-time hours during EST business hours

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
PythonMongoDBtroubleshootingdata deliveryexecuting find commands
Soft skills
communicationactive listeningcustomer service orientationmeeting etiquette