
Support Engineer – Accessibility Compliance
Blueprint
full-time
Posted on:
Location Type: Remote
Location: Washington • United States
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Salary
💰 $46 - $48 per hour
About the role
- Perform manual accessibility assessments on web properties and digital experiences based on WCAG 2.1/2.2 AA standards.
- Conduct manual testing including keyboard navigation, screen reader evaluation, color contrast reviews, and ARIA validation.
- Execute and troubleshoot automated accessibility scans using approved enterprise tools (e.g., Accessibility Insights).
- Investigate and resolve scan configuration issues, false positives, and automated test failures.
- Maintain and review the inventory of accessibility scanning tools, configurations, and assessment processes.
- Ensure accessibility results are accurate, actionable, and aligned with compliance requirements.
- Provide clear, technically grounded guidance to engineering teams to support remediation of accessibility findings.
- Track assessment outcomes and assist with maintaining dashboards, reports, and documentation.
- Contribute to division-level accessibility initiatives spanning multiple organizations, sites, and tools.
Requirements
- Accessibility certification required (e.g., IAAP CPACC, WAS, or equivalent).
- 6+ years of experience in accessibility assessment, accessibility engineering, or a related technical compliance role.
- Strong understanding of WCAG 2.1/2.2 guidelines and accessibility testing methodologies.
- Hands-on experience with both manual and automated accessibility testing.
- Proficiency with accessibility testing tools (e.g., Accessibility Insights or equivalent).
- Ability to troubleshoot accessibility scan results, identify false positives, and correlate issues across tools.
- Excellent written and verbal communication skills with the ability to clearly articulate accessibility issues to technical and non-technical audiences.
- Strong organizational skills and the ability to work independently, manage assessment workflows, and collaborate across teams.
- Steady work history (no frequent short-term roles) and possession of all required certifications.
Benefits
- Medical, dental, and vision coverage
- Flexible Spending Account
- 401k program
- Competitive PTO offerings
- Parental Leave
- Opportunities for professional growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accessibility assessmentaccessibility engineeringmanual testingautomated accessibility testingkeyboard navigationscreen reader evaluationcolor contrast reviewsARIA validationtroubleshooting accessibility scan resultscompliance requirements
Soft Skills
written communicationverbal communicationorganizational skillsindependent workcollaboration
Certifications
IAAP CPACCIAAP WAS