Blueprint Test Prep

Consultant

• Work directly with students to advise them on every element of the admissions process from school selection, primaries, personal statement editing, and review, to secondaries, interviews, and finally financial aid review and acceptances
• Communicate with students via email, video conference, and phone
• Work with Blueprint management staff to receive and kick-off student engagements and report progress as needed
• Please note: under no circumstances do Blueprint admissions personnel write any material for students, attempt to intercede directly with law school admissions personnel on students’ behalf, or engage in any other unprofessional or unethical behavior

Medical School Admissions Consultant

Content Manager

• Writing and editing content for video, audio, instructional lecture, presentation materials, exam items, images, and text based content (books, blog posts, etc)
• Reviewing and editing new and current medical PA content
• Writing and editing guidelines and instructions for PA authors
• Helping with development of the topic identifiers and learning objectives
• Communicating closely with authors and providing feedback to authors on their performance
• Working closely with the copy editing team, the illustration team, the content operations team, PA tutors, and other internal and external stakeholders as relevant
• Learning and implementing style, images, and grammar guidelines when working with materials
• Serving as a subject matter expert and representative of PA content, Blueprint/Rosh product, and Blueprint/Rosh style and grammar standards

Content Editor

Customer Support

• Partner with the Director of Customer Success and Account Managers to assist in the setup, onboarding, and ongoing support of institutional and group accounts across medical schools, residency programs, nursing, PA, pre-med, and pre-law programs.
• Set up and manage student purchase links for group programs, ensuring timely delivery and access.
• Serve as the first point of contact for faculty, administrators, and students, addressing inquiries, resolving issues, and escalating as needed.
• Work with internal cross-functional teams, including Engineering and Technology, to identify and resolve customer issues.
• Deliver a smooth onboarding experience by guiding faculty and administrators through the setup and usage of our educational platforms.
• Maintain accurate records in Salesforce and other internal systems, and communicate updates across internal teams.
• Gather, organize, and share customer feedback with internal stakeholders to inform improvements in our products and services.
• Create and maintain support materials, including written guides, videos, and FAQs, to enhance the user experience.
• Provide monthly reporting on group link usage and protected group sales data to internal teams.
• Occasional availability needed during high-volume periods including some weekends.

Customer Service Specialist

Product Marketing

• Oversee the development of go-to-market plans
• Serve as a liaison to drive and communicate all marketing-related efforts
• Collaborate closely with cross-functional teams
• Streamline the communications structure for the Blueprint undergraduate vertical
• Work closely with our creative team to craft compelling product messaging
• Spearhead product launches by working closely with product management team
• Track and analyze key performance metrics
• Serve as an owner or critical participant of the Brand and Product Marketing team’s cross vertical projects

Medical School Admissions Consultant

Content Editor

Customer Service Specialist

Director of Product Marketing