Sales Operations Manager

• Partner across revenue leadership to develop and own systems, processes, and insights spanning new business, account management, and expansion.
• Drive CRM management, reporting, forecasting, territory planning, compensation, and deal desk operations.
• Design, document, and continuously improve scalable sales processes from lead-to-close.
• Own configuration and optimization of HubSpot and other GTM tools to ensure adoption, data reliability, and reporting.
• Build and maintain dashboards for forecasting, pipeline health, funnel conversion, and win rates.
• Analyze GTM performance metrics and prepare board- and exec-level reporting with actionable insights.
• Lead account planning and support annual and quarterly quota design; administer and track attainment.
• Manage sales compensation structure and performance tracking to ensure clarity and alignment.
• Own the deal desk function: structure/pricing complex deals, review non-standard terms, and manage approvals.
• Build scalable deal desk processes, approval workflows, and a central knowledge base for playbooks and policies.
• Partner with finance and legal to ensure clean deal documentation, invoicing, and revenue recognition handoffs.
• Serve as a connector across Sales, Account, Marketing, Customer Success, Finance, and Legal to align systems and processes.
• Support sales enablement around process rollout, CRM usage, forecasting, and deal structuring.
• Work as part of a globally distributed team with business operations in New York City and engineering in Berlin.

Senior Sales Operations Manager

Job Level

Tech Stack

About the role

Requirements

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Client Success Director

Enterprise Sales Director

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