Bluefin Payment Systems

Product Analyst

• Own assigned workstreams for product initiatives, helping move work from planning through delivery while identifying risks, recommending next steps, and supporting execution against business priorities.
• Review business and product requirements, identify gaps or risks, and develop recommendations with Product Managers and cross-functional partners.
• Translate product needs into clear user stories and acceptance criteria to support effective delivery.
• Manage assigned product artifacts, including backlog items, release documentation, and related materials, and recommend updates based on delivery needs, business priorities, and stakeholder input.
• Manage competing priorities by identifying issues early and recommending adjustments to timelines, deliverables, or processes as needed.
• Manage assigned partner-related workstreams across internal teams and external stakeholders, helping drive alignment on requirements, deliverables, and execution plans.
• Review partner requirements and deliverables, identify dependencies or concerns, and drive alignment on next steps.
• Create and manage documentation, test materials, and related artifacts, and recommend updates needed to support implementation and certification efforts.
• Raise issues proactively, recommend solutions, and partner with stakeholders to keep work moving forward.
• Partner cross-functionally with Product, Engineering, QA, Operations, and other teams to align on priorities, dependencies, and next steps.
• Monitor progress, identify risks, and support resolution efforts to keep initiatives on track.
• Analyze product, operational, and partner data to provide insights on progress, risks, and opportunities.
• Develop and manage dashboards, reporting tools, and status updates that provide visibility into progress, risks, and priorities.
• Conduct research and competitive analysis to support product improvements and operational planning.
• Own assigned workflows, documentation standards, and supporting processes, and recommend improvements that enhance quality, consistency, and efficiency.
• Identify opportunities to improve team processes and help implement enhancements that support stronger execution.
• Maintain documentation for product features, workflows, and certification requirements to support internal teams and external partners.

Business Development Rep

• Develop and maintain expertise across Bluefin’s products
• Create a personal Business Plan for revenue generation
• Own end-to-end pipeline management
• Proactively generate new business through prospecting
• Manage the full sales lifecycle independently
• Prepare and deliver Sales presentations

Director of Business Development

Human Resources

• Develop and manage HR policies to align with the company’s business strategy and goals.
• Implement organizational and staff development programs to continue to build organizational capabilities.
• Lead workforce planning initiatives including succession planning, talent management, change management and performance management processes.
• Proactively identify opportunities to improve the employee’s experience and build an engaged and motivated workforce.
• Build and implement a learning and development program across the company to support both talent management and compliance related training objectives.
• Ensuring HR processes, policies, and record-keeping practices adhere to federal and state regulations, as well as European Union labor laws.
• Oversee the documentation of policies, processes, and procedures to maintain compliance standards.
• Oversee payroll, reporting, and timekeeping to ensure compliance.
• Partner with management team on employee relation issues to ensure appropriate and sound resolutions.
• Manage company benefits program ensuring offerings are competitive and cost-effective for the company and of good value to employees.
• Create a compensation program inclusive of a documented compensation philosophy, compensation review procedure and job leveling system to ensure there are fair and equitable compensation practices across the company.
• Leverage salary surveys and compensation analysis tools to make salary recommendations.
• Develop and implement recruitment strategies to attract top-tier talent to the organization.
• Collaborate closely with management and hiring managers to drive successful recruitment and retention efforts across the organization.

Product Analyst

Director of Business Development

VP, HR