Manager, Cyber and Business Resilience
BlueCross BlueShield of Tennessee
full-time
Posted on:
Location Type: Hybrid
Location: Chattanooga • Tennessee • United States
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Tech Stack
About the role
- Lead the enterprise Business and Cyber Resilience program, shifting from legacy DR/BC approaches to cyber-resilient recovery models.
- Direct the end-to-end resilience lifecycle, including cyber-informed Business Impact Analysis (BIA), risk assessment, recovery strategy development, and testing.
- Manage the existing BIA process with business units to identify critical processes, system dependencies, and recovery objectives (RTO/RPO).
- Maintain and evolve cyber business continuity and disaster recovery plans across on-premises, cloud, and hybrid environments.
- Partner with business owners, infrastructure, application, and cybersecurity teams to assess recovery readiness, data protection, and secure restoration capabilities.
- Develop and execute strategies to enhance business and cyber resilience, including recoverability from ransomware and other destructive cyber events.
- Establish and enforce resilience-related policies, standards, and best practices aligned with governance and regulatory expectations.
- Promote enterprise awareness of how cyber risk impacts business operations, continuity, and recovery outcomes.
- Plan and lead cyber resilience exercises, including disaster recovery tests and cyber disruption tabletop scenarios, to drive continuous improvement.
- Participate in an on-call rotation to support coordinated recovery and business resumption activities during major disruptions.
Requirements
- Bachelor's degree in business, information systems, cybersecurity, computer science, or relevant field or equivalent work experience required.
- 7 years of experience in an Information Technology role required.
- 3 years of experience in an IT management or leadership required.
- Business continuity or related professional certification required (DRII, BCI, BRCCI, IAEM, or related certification).
- Strong understanding of interrelationships between business functions, system and network infrastructure, data communications, database technology, and application recovery.
- Solid understanding of Information Technology, Information Security, and Cyber Resilience.
- Proven ability to direct enterprise-scale projects.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business Impact Analysisrisk assessmentrecovery strategy developmentdisaster recoverycyber resiliencedata protectionsystem dependenciesRTORPOenterprise-scale project management
Soft Skills
leadershipcommunicationcollaborationstrategic planningproblem-solvingcontinuous improvementawareness promotion
Certifications
DRIIBCIBRCCIIAEM