Care Coordinator Manager
BlueCross BlueShield of Tennessee
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
Visit company websiteExplore more
About the role
- Evaluate and enhance the efficiency, effectiveness, and quality of work flow, and lead performance improvement efforts to identify opportunities for improvement and to implement best practice solutions.
- Manage supervisory level personnel and care coordination staff, as well as hiring and ongoing training of the care coordination team.
- Interact, facilitate, and establish partnerships and collaborations with internal and external stakeholder.
- Develop and maintain reporting mechanisms to allow for tracking, trending, and monitoring of initiatives and outcomes.
- Facilitate gathering, analyze, and present data to comply with reporting requirements.
- Ensure compliance with federal, state, and agency policies, procedures, and standards through documentation review, clinical outcomes analysis, and staff education.
Requirements
- Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; OR, Masters in Social Work with an active unrestricted license.
- 5 years - Supervisory experience required
- 3 years - Experience providing care coordination to persons receiving long-term care and/or home and community based services required
- Analytical and decision making abilities.
- Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
- Excellent oral and written communication skills
- Good interpersonal skills and teamwork ethic
- Be self-motivated and capable of working independently
- Be organized, reliable, and able to manage multiple tasks with exceptional work ethic.
- Ability to lead, train, motivate, delegate, follow-up, resolve and overcome obstacles to meet aggressive time tables.
Benefits
- 90% day travel required
- Valid driver's license required
- Various immunizations &/or associated medical tests may be required for this position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
care coordinationdata analysisreporting mechanismscomplianceclinical outcomes analysissupervisory experiencelong-term carehome and community based servicesdecision makingtraining
Soft Skills
oral communicationwritten communicationinterpersonal skillsteamworkself-motivatedorganizational skillsreliabilitymulti-taskingleadershipproblem solving
Certifications
Registered Nurse licenseMasters in Social Work license