EIT Operations Team Lead
BlueCross BlueShield of Tennessee
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
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Job Level
About the role
- Manages the day-to-day operations of a team with a focus on the monitoring of systems, fulfillment of requests, and process optimization.
- Assigns, monitors, and reviews progress and accuracy of work.
- Provides staff management oversight including hiring, promoting, or making recommendations for staff.
- Conducts performance reviews and assessments, manages performance, engages in skills assessment, and promotes professional development of staff.
- Directs, motivates, and develops staff, maximizing their individual contribution, professional growth, and ability to function effectively with their colleagues as a team.
- Ensures adherence to policies, plans, objectives, budgets and staffing allocations.
- Actively participates in project teams, manages and tracks team-level project details, and provides leadership during periods of transition.
- Employees may be required to participate in a weekly on-call rotation.
Requirements
- Bachelor's Degree in a Computer Sciences related field or equivalent work experience.
- 5 years - Experience in Information Technology or applicable industry experience required.
- Knowledge of information technology concepts, methodology, terminology, and standards.
- Strong interpersonal and organizational skills
- Microsoft Office and email skills are required
- Ability to adapt in a high pace and regularly changing environment.
- Must be able to communicate effectively with both technical and non-technical co-workers.
- Must be willing to adjust schedule to participate in maintenance and upgrades outside of business hours and be part of an on-call rotation.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Information Technologyperformance reviewsprocess optimizationstaff managementproject managementskills assessmentprofessional developmentmonitoring systemsbudget managementadherence to policies
Soft Skills
interpersonal skillsorganizational skillscommunication skillsleadershipteam developmentmotivationadaptabilitycollaborationperformance managementtransition management
Certifications
Bachelor's Degree in Computer Sciences