blueAPACHE

Head of Department

• Own the strategy, architecture, service design and delivery quality of the MSP's networking practice across a multi-tenant client base
• Establish a standardised, secure and automatable networking fabric spanning campus, data centre, cloud and edge
• Set reference architectures and govern the vendor stack
• Mature network automation and observability
• Ensure the networking practice scales efficiently while maintaining predictable margins and measurable service outcomes
• Review the current MPLS platform, network architecture and risk register
• Design, architect and implement the next-generation network with major stakeholders
• Lead the network automation transformation to improve efficiency, client time to value and risk management
• Conduct capacity planning for organic and exceptional growth
• Participate in pre-sales and provide solutions for client opportunities
• Engage in opportunity and win strategies with business stakeholders
• Ensure proposed client solutions are feasible and aligned with core network platforms
• Participate in the Change Advisory Board and assess core network platform changes
• Maintain the core network risk register and ensure mitigation plans are actioned
• Develop network platform metrics and reports for executive, business and IT management
• Maintain knowledge of organisational technologies and architectures
• Develop and maintain current-state and planned-state architectural blueprints
• Assess enterprise architecture and infrastructure initiatives' impact on service-provider platforms
• Advise on technology vendor and solution decisions
• Develop total-cost-of-ownership models for business cases
• Respond to major incidents during and outside business hours as required
• Cultivate relationships with management across the business
• Provide technical mentoring and leadership to engineering staff

Head of Networks