Blue Stream Fiber

MIS Architect

Blue Stream Fiber

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Job Level

Junior

Tech Stack

SQL

About the role

  • - Maintain the ICOMS billing system and its IBM Host while implementing new processes and features.
  • - Assist with Data Migrations as well as Standardizing and/or automating various tasks.
  • - Troubleshoot all ICOMS and related issues to resolution.
  • - Support various key, customer facing departments with new issues and projects.
  • - Document new and current department processes and step by step instructional guides.
  • - Configure, apply, test, and document any requested changes prior to production implementation.

Requirements

  • - Experience with ECOM processing and ability to learn the new ECOM process we have launched.
  • - Experience with HELP Systems products such a Robot Scheduler is preferred.
  • - Exceptional attention to detail with the aptitude to follow instructions as provided and increase current knowledge base.
  • - Previous experience with ICOMS, GUI, and IAD minimum 1 year, required.
  • - IBM AS/400 command line experience required.
  • - Telecomm experience, minimum 1 year, a plus.
  • - General knowledge of database management and able to effectively refer to user guides as needed.
  • - Expected to be able to learn System Parameters and how they interact with current business practices.
  • - Process documentation experience a plus
  • - Flexibility with working hours including overnight maintenance
  • - Ability to self-manage themselves to successfully complete all work assigned and within the expected timeframe
  • - Ability to work and complete Projects while effectively communicating with the PM
  • - Basic troubleshooting skill are required
  • - Ability to read and update reports as needed
  • - SQL knowledge a plus
  • - Proficient with MS Excel, experience with MS Word and other MS Office Applications
  • - MS Visio a plus
  • - Works well within a small group of peers, interdepartmentally, and with Vendor.
Benefits
  • - Medical, Dental and Vision
  • - PTO & Holidays
  • - 401K + Match
  • - Life Insurance
  • - FSA & HSA
  • - Short Term/Long Term Disability
  • - Legal Plan Support & EAP
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ICOMSECOM processingIBM AS/400SQLdatabase managementtroubleshootingprocess documentationdata migrationautomationRobot Scheduler
Soft Skills
attention to detailability to follow instructionsself-managementeffective communicationflexibilityproject completionaptitude for learningteam collaborationproblem-solvingtime management